6 of 6 Remote/Hybrid Service Management Jobs in Shoreham-by-Sea

Service Coordinator Department: Service Operations Employment Type: Permanent Location: Shoreham-by-Sea Compensation: £28,000 - £30,000/year Description Service Coordinator £25-30k depending on experience Shoreham By Sea based, hybrid working (Internal Job Level: Associate) Established in 2003, Focus Group … over 1,400 employees across 24 UK offices and recently achieved unicorn status following a $1bn valuation. The Role We are seeking a proactive Service Coordinator to provide comprehensive operational oversight and customer-facing service management across Focus Group’s service delivery functions. This hybrid role ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person technology services … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect, Service ...

sized enterprise) customers. As we continue to expand our portfolio and scale our operations, we’re committed to setting new industry standards in managed service excellence. Our growth and strategic acquisitions position us as a company ready to redefine what world-class technical support means in today’s fast … Carry out and document site surveys, technical audits and readiness assessments. Support new valued customer onboarding and technology transitions, making sure handover to our service teams is smooth. Audit and document valued customers’ infrastructure to a high standard, keeping accurate configuration records. Create and maintain best-practice documentation, knowledge ...

Customer Onboarding & Transition Specialist Department: Service Operations Employment Type: Permanent Location: Shoreham-by-Sea Compensation: £35,000 - £40,000/year Description Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide … ensure every onboarding is exceptional. Key Responsibilities You’ll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase ...

sized enterprise) customers. As we continue to expand our portfolio and grow through acquisition, we’re committed to setting new industry standards in managed service excellence. We want to redefine what world-class technical support means in today’s fast-moving technology landscape. As our MSP Platforms & Standards Lead … play a pivotal role in our Operations team. MSP stands for managed service provider, which is the type of IT support company we are. You’ll own the day-to-day technical management of the core platforms our MSP runs on, and you’ll define and drive ...

Focus Group is hiring a Service Design Consultant to support Service Design Architects, Service Management and Pre‐sales in delivering standard and bespoke managed services. You will help bring designs to life, build co‐managed versions and assist their move into live operation. The role blends ...