1 of 1 Management Information System Jobs in Shrewsbury

Your responsibilities day to day will be: Ensure phone answering takes priority and is answered in line with company guidelines (3 rings). Log all relevant queries on CRM system, ensure SLAs are met and notes are kept up to date on ongoing cases. Resolve all ‘owned’ queries in line with company guidelines/SLAs. Manage customer expectations always … Qualifications Experience in an admin heavy/office environment. Telecoms knowledge/experience in the industry is preferred. The ability to prioritise tasks, with strong organisational and time management skills. Able to adapt and succeed in a fast paced, changing environment. Strong communication skills, with the ability to communicate at all levels. Additional Information Still Curious … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯