2 of 2 Remote Service Design Jobs in Shropshire

Role Title: SAP Service Design and Transition Manager Duration: 6 month contract Location: Telford, Hybrid 2/3 days onsite Rate: up to £448.88 p/d Umbrella inside IR35 Role purpose/summary The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned … into the live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Core Responsibilities: Service Design & Readiness Coordinate the design of new or changed services, ensuring they meet functional … and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Transition Management Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance More ❯

/summary Work with the team to create and run one or more outstanding digital services that meet well-defined user needs, in line with the Digital by Default Service Standard Work with the Digital Service Manager to develop and communicate the overall vision of the product being developed. Work with business analysts, user researchers and designers to … turn usage data, user research outputs and user feedback into actionable insights that drive service design and prioritisation of service improvements for digital and assisted digital channels. Represents the needs and desires of the stakeholder community to one or more Agile Delivery Teams, being the first source of information about the problem domain for the Team. Represents … stories that deliver valuable digital services; w/w Stakeholders (and Feature Owners) generates Product Backlog in Inception phase C. Ensure the maximum possible take-up of your digital service and specify/manage the requirements for assisted digital activity to supplement this. Actively participate in networking and training with Service Managers and Product Managers (inside and outside More ❯