Operations Advisor
- Hiring Organisation
- Randstad Delivery (GBS)
- Location
- Sittingbourne, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
managing standard, ad-hoc, and KPI reports for internal and external stakeholders. Run weekly data checks and internal audits to maintain high data integrity. Process & Quality Management: Manage the New Product Request (NARF) process, record overtime/on-call activities, and lead complaint investigations alongside the Operations Manager … Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer Engagement: Act as an escalation ...