1 of 1 IT Support Engineer Jobs in Slough

We’re looking for a 2nd Line Support Specialist to join the internal IT team of a global biomedical healthcare company. This is an on site role based in Slough, supporting users across the UK business. You’ll handle escalations from the first line helpdesk, troubleshooting hardware, software and access issues that need deeper technical input. The role … documenting all actions and outcomes Identifying recurring issues and contributing to service improvements What we’re looking for: At least 3 years’ experience in a 2nd line or desktop support role Strong troubleshooting ability in Windows environments Strong knowledge of Microsoft 365, Active Directory, configuring laptops, and basic networking Confident communicator with a calm and professional manner Familiar with … helpdesk systems and ticket management Organised, reliable and consistent under pressure This is a practical, hands on support role in a busy operational environment. Ideal for someone who takes ownership and enjoys getting things working properly. More ❯