11 of 11 Remote Continuous Improvement Jobs in Solihull

service has seen their team grow to 110+ staff and counting. Operating from modern offices in Solihull, their Process & Systems function sits at the heart of the business, driving continuous improvement across CRM, ERP, order-management and billing platforms. Joining this tight-knit group offers direct influence over key architectural decisions as they integrate a recently acquired More ❯

stakeholder relationships , delivering a professional, responsive experience from start to finish Manage handover to support , ensuring Service Desk teams are fully briefed and ready to maintain service continuity Drive continuous improvement , hitting key milestones, internal KPIs, and ensuring knowledge transfer is smooth and complete What You’ll Bring... 5+ years’ experience managing IT or telecoms infrastructure projects More ❯

Salary : £70,000 to £80,000 plus cash car allowance and bonus Location : Solihull Keywords : client delivery, senior leadership, collaborative environment, professional growth, strategic accounts, cross-functional teams, mentoring, continuous improvement A leading solutions provider is seeking a Head of Client Delivery to join their UK-based team in Solihull. This pivotal senior leadership position offers you … competitive salary of £70,000 to £80,000 plus a cash car allowance and bonus, this role provides an exciting opportunity for someone passionate about delivering excellence and driving continuous improvement. You will be empowered to lead high-performing teams, manage strategic accounts, and play a key part in the organisation's client engagement strategy. The company values flexibility … to make a significant impact within a collaborative team environment. Take on a senior leadership role with real influence-overseeing cross-functional teams, managing strategic client relationships, and driving continuous improvement across the client delivery function. What you'll do: As Head of Client Delivery, you will play an instrumental role in shaping how clients experience the More ❯

Salary : £70,000 to £80,000 plus cash car allowance and bonus Location : Solihull Keywords : client delivery, senior leadership, collaborative environment, professional growth, strategic accounts, cross-functional teams, mentoring, continuous improvement A leading solutions provider is seeking a Head of Client Delivery to join their UK-based team in Solihull. This pivotal senior leadership position offers you … shape and optimise client-facing delivery operations, ensuring exceptional service across all clients and regions. This role provides an exciting opportunity for someone passionate about delivering excellence and driving continuous improvement. You will be empowered to lead high-performing teams, manage strategic accounts, and play a key part in the organisation's client engagement strategy. What you'll do … delivering integrated solutions that meet evolving client needs. Success in this role means not only meeting but exceeding expectations through thoughtful planning, empathetic leadership, and a relentless focus on continuous improvement. Lead, mentor, and standardise the efforts of all Delivery Managers and client delivery pods to ensure consistent high-quality service across all regions. Conduct an initial review of More ❯

with implementing performance improvement plans (PIPs), not just informal coaching. Operational Rigour You must be comfortable managing metrics like FRT, CSAT, escalation rates, resolution time, and driving continuous improvement and have a familiarity with support SOPs, ticket workflows, and adherence to quality standards. Escalation OwnershipYou will have handled customer escalations directly and navigated cross-functional More ❯

Wanted: Lead the Networking Revolution at Convergence Group At Convergence Group, we've spent over 20 years earning a reputation built on innovation, resilience, and an unwavering commitment to continuous improvement. Our people are at the heart of everything we do, and now we're looking for a Project Manager experienced in infrastructure projects to join our growing team. More ❯

but visiting the UK mainland on occasioning if required Key activities Actively develop relationships with key stakeholders and in particular Site construction staff. Visit Construction sites to advise on continuous improvement for ‘do things once and do it well’ by recommending or reviewing current construction site IT environment. Report to the Construction Site IT Manager on improvements More ❯

support Troubleshoot complex integration issues, escalating when appropriate Uphold NHS security policies and data governance frameworks Maintain clear and comprehensive documentation for both technical and non-technical audiences Drive continuous improvement across tools, libraries and development practices Deliver knowledge-sharing and training sessions as needed Stay up-to-date with relevant technologies and maintain certifications in line More ❯

/Project Management Officer to oversee project portfolio, ensuring strategic alignment, effective governance, and successful delivery. You’ll manage portfolio reporting, support project teams, develop PMO processes, and drive continuous improvement. The role includes monitoring project performance, mitigating risks, ensuring compliance with IT governance, and contributing to strategic decision-making across the organisation. Strong organisational skills and tenacious and More ❯

Shaping the future of Connectivity - Join as our Account Director! At Convergence Group we have over 20-years of success built on a resilient work ethic, continuous improvement, and a customer-first mindset. As we enter an exciting phase of growth, we're looking for exceptional Account Directors to help drive our strategy forward. This is a More ❯

partnerships and power up your sales career in the world of Networking solutions? At Convergence Group, we have over 20 years of success built on a resliiant work ethic, continuous improvement and a customer-first mindset. As we enter an exciting phase of growth we're looking for exceptional Account Managers to play a pivotal role in More ❯