1 of 1 Remote IT Manager Jobs in Solihull

Are you a seasoned IT Service Delivery Manager who wants to take full ownership of an IT support function This is an opportunity to lead the design and build of an end-to-end IT support function for a household name in UK retail. You’ll be joining the business at a pivotal moment – the organisation … is ready to modernise its IT support offering and elevate its customer-facing services. You’ll be trusted with a blank sheet of paper to set the agenda, define structure, and choose support tooling. You'll help connect support teams and 3rd parties through setting up modern processes, navigate a data-heavy application landscape, and championing change within IT … management roles Proven ability to lead through change Confident working across applications and data challenges Knowledge of service management frameworks (e.g. ITIL) and confidence in implementing best practices and IT support tooling Experience managing or working closely with third-party suppliers The role is based in Solihull, with hybrid working (3 days onsite) expected with a salary of More ❯