2 of 2 Operations Engineer Jobs in Solihull

SaaS service proposition operates in line with expectations and provide support to our clients when they have issues or need guidance. Mission The Operations Support Engineers ensure our service delivery aligns to client expectation and contractual obligations. Ensuring the service is always available & proactively monitored so that issues … limit customer is impact, with full support when they are, not just to address the issue but ensure it doesn’t reoccur. Responsibilities The Operations Support Engineer have full responsibility for the service delivered to our clients, including. Relationship Management Co-ordinate with key stakeholders. Executing against ...

Phoebus Software Ltd in Solihull seeks an Operations Support Engineer to supervise service delivery, manage incidents, and coordinate with client stakeholders. You will implement policies, monitor KPIs, and ensure operations stay within budget while maintaining high customer service standards. The role requires strong communication, risk management ...