1 of 1 Remote Problem Management Jobs in Solihull

Investigate incidents and identify and mobilise resources required to aid resolution and escalate SLA breaches Act as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident root cause analysis process and initiate problem management … SAP SuccessFactors Be an effective communicator in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping If you are looking for an exciting More ❯