3 of 3 Remote/Hybrid Root Cause Analysis Jobs in Solihull

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

Lead provisioning, scaling, and maintenance for optimal performance of critical customer workloads. Security & Resolution: Proactively apply vulnerability remediations, resolve infrastructure tickets, and conduct thorough root cause analyses. Collaboration & Automation: Liaise with AWS/Azure support, communicate clearly with collaborators, and drive automation using tools like Terraform, CloudFormation ...

performance. Perform system maintenance tasks, including applying patches and updates in Test, UAT, and Production environments, to maintain solution integrity and security. Conduct thorough root cause analyses for sophisticated technical issues and document findings to prevent recurrence and improve system stability. Liaise with internal product support (GTAC ...