Senior 3rd Line Support Engineer
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Solihull, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £37000 - £37500/annum
line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...