is essential with 3+ years experience as a project manager or manager of change. A background in professional change management is essential with delivery expertise using PRINCE 2, Lean, SixSigma, Agile, Continuous Improvement or Systems Thinking needed. Experience in the property insurance industry/solution space would be advantageous. Experience or knowledge of IT or Software related More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, SixSigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic is highly desirable. What you get in return: You will get More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, SixSigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic is highly desirable. What you get in return: This role operates More ❯