2 of 2 Remote/Hybrid Stakeholder Management Jobs in Solihull

Azure, GCP). Understanding of BDD/TDD practices and quality driven engineering.Monitoring and observability tools (Grafana, Prometheus, ELK). Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams. ...

service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs, and overall service delivery … delivery Prioritising workloads and ensuring tickets are handled efficiently Collaborating with internal teams to ensure seamless support About You Minimum 5 years' Service Desk Management experience Strong technical support background is essential Proven experience leading and supporting service desk teams Strong understanding of SLA/KPI-driven environments ...