Customer Support Lead
bath, south west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Jugo
inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user segment 5. More ❯
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