IT Support Apprentice
- Hiring Organisation
- SLATER & GORDON (UK) 1 LIMITED
- Location
- The Plaza, 100 Old Hall Street, Liverpool, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … business needs Participate and assist in driving the knowledge management process Participate in IT-related projects Assist with the creation, distribution, and analysis of operational, business and financial reporting Contribute to the production of IT support documentation as part of the knowledge base Training Why choose our Azure Cloud ...