13 of 13 Remote Microsoft 365 Jobs in Somerset

/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for someone with at least three years' experience in IT support who is confident handling escalated tickets, delivering projects, and acting as a technical point … cloud-focused project delivery, offering excellent scope for development. Key Responsibilities: Provide 2nd-line support remotely, over the phone, and on client sites. Manage and resolve escalated tickets across Microsoft 365, Azure, networks, and on-premises infrastructure. Administer Microsoft 365 environments, including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related … admin centres. Configure and secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols including DKIM, DMARC, and SPF. Contribute to cloud migration and upgrade projects, producing technical More ❯

Role Summary: We are seeking an experienced Test Manager (Contractor) to lead and coordinate testing activities for a large-scale Microsoft 365 Tenant Migration program. This role will define test strategy, manage execution across multiple workstreams, and ensure seamless user experience during and after migration. The ideal candidate will have a strong background in Microsoft 365 … M&A environments as this is akin to M&A migrations. Key Deliverables: Comprehensive Test Strategy & Plan covering functional, non-functional, integration, security, and user acceptance testing (UAT) for M365 tenant migration & Windows 11 upgrade. Test coverage across: Exchange Online (mailboxes, calendars, contacts). SharePoint Online, OneDrive, and Teams (data migration, permissions, and collaboration functionality). Identity and authentication services … operational stability. Provide regular reporting and escalate risks/issues to program leadership as needed. Required Skills and Experience: Proven experience as a Test Manager delivering complex enterprise-scale Microsoft 365 migration and endpoint upgrade programs. In-depth knowledge of: Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams). Windows endpoint management (Windows More ❯

Role Summary: We are seeking an experienced Test Manager (Contractor) to lead and coordinate testing activities for a large-scale Microsoft 365 Tenant Migration program. This role will define test strategy, manage execution across multiple workstreams, and ensure seamless user experience during and after migration. The ideal candidate will have a strong background in Microsoft 365 … M&A environments as this is akin to M&A migrations. Key Deliverables: Comprehensive Test Strategy & Plan covering functional, non-functional, integration, security, and user acceptance testing (UAT) for M365 tenant migration & Windows 11 upgrade. Test coverage across: Exchange Online (mailboxes, calendars, contacts). SharePoint Online, OneDrive, and Teams (data migration, permissions, and collaboration functionality). Identity and authentication services … operational stability. Provide regular reporting and escalate risks/issues to program leadership as needed. Required Skills and Experience: Proven experience as a Test Manager delivering complex enterprise-scale Microsoft 365 migration and endpoint upgrade programs. In-depth knowledge of: Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams). Windows endpoint management (Windows More ❯

experience in a similar IT role logging and resolving tickets on a Service Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training … skills and certification GCSEs (including Maths and English) or equivalent Knowledge of IT systems, ticketing tools and service desk operations A-levels, BTEC or IT-related qualifications are desirable Microsoft 365 administration knowledge Experience within a managed service provider highly desirable NB: A valid UK Driving Licence is essential for this role. The Opportunity: My client who More ❯

and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge base documentation and process improvements. Undertake training … support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels, BTEC, or IT-related qualifications. Microsoft 365 administration knowledge. Experience within a managed service provider (MSP). More ❯

tracked, and resolved in line with SLAs. Handle inbound and outbound calls with professionalism and efficiency. Diagnose, troubleshoot and resolve software and technical issues, including: Software installation and repair, Microsoft 365 administration (front-end & back-end) Escalate complex issues where necessary and work collaboratively to ensure timely resolution. Maintain and contribute to the Helpdesk Knowledge Base. Test … software support experience preferred). Strong communication skills, with a confident and professional telephone manner. Ability to work well under pressure, multi-task, and make decisions independently. Windows OS & Microsoft 365 applications and administration Strong problem-solving skills, quick learner, and investigative mindset. Ability to work effectively in a remote or hybrid environment with minimal supervision. Previous More ❯

is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments About You … and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonus Hybrid working (after 3 months) Company car & phone More ❯

is a hybrid role blending account management, IT consultancy, and strategic planning. The Role: Own and develop client relationships Advise on IT strategy, infrastructure & compliance (Cyber Essentials, ISO 27001, Microsoft 365) Lead Quarterly Business Reviews and develop tech roadmaps Identify upsell opportunities to improve client outcomes Collaborate on proposals and support new business assessments About You … and cyber security Excellent communicator – able to engage with both IT managers and CEOs Able to commute to Frome (BA11) – 3 days on-site post-probation Nice to Have: Microsoft 365 hands-on experience Familiarity with compliance-heavy sectors (finance, legal, health) Perks: Up to £45K + performance bonus Hybrid working (after 3 months) Company car & phone More ❯

Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, Firewalls … Switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯

Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls … switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯

/fix activities. Familiarity with ITIL processes and SLAs Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager, and related O365 admin Centre. Desirable: Microsoft certifications (e.g. M365 admin, Azure) Experience in an MSP or … multi-client environment Windows Server administration (2012-2019) Experience managing devices via Microsoft Intune and using PowerShell This is a fantastic opportunity to join a fast-paced technical team supporting a wide range of clients, with room for career growth and skills development. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every More ❯

comfortable and experienced working at a 1st/2nd line level providing desktop support to our clients and their users. We support organisations using a variety of cloud (Office 365, Azure, G Suite) and on-prem (Windows, Macs, Exchange, SQL etc ) environments so we will be looking to build-on your existing experience and to teach you some … Excellent organisational and time management skills - multitasking is a must Great attention to detail Previous experience supporting users with laptop, desktop, and printer issues Experience supporting and administrating Office 365 and/or Google Workspace Experience supporting networking devices/functions such as DHCP, Wi-Fi, routers, broadband etc. Experience supporting Windows 10 and common desktop software including … Microsoft Office Basic understanding of cloud concepts Have the right to work in the UK At least two years experience * in a similar position. (*experience excludes any time as an apprentice or trainee) Desirable Experience supporting users within a virtualised environment Experience supporting users and devices running MacOS Experience supporting virtualised infrastructure assets Experience of MDM (mobile device management More ❯

as the primary point of contact. Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365). Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned with business objectives. Customer Success: Proactively identifying opportunities More ❯