Remote Support Engineer Jobs in Somerset

2 of 2 Remote Support Engineer Jobs in Somerset

Senior Technical Support Engineer - Hybrid

Portishead, Somerset, UK
Hybrid / WFH Options
Avon and Somerset Police
The Senior Technical Support role is part of our specialist Applications Delivery team, a group of dedicated technical professionals committed to delivering reliable IT services that directly support policing operations through the maintenance of robust, high-availability systems. As a Senior Technical Support specialist, you will focus … on the operation and support of Oracle ERP systems, along with a range of related business applications. Your responsibilities will include responding to user queries, monitoring system performance, documenting support procedures, supporting system upgrades and maintenance activities, and contributing to ongoing service improvement initiatives. This is a hybrid … and knowledge of best practices to ensure optimal outcomes. This role requires both professional maturity and a passion for continuous improvement within a dynamic support environment. Key responsibilities: Deliver end-to-end technical support for Oracle ERP systems, ensuring stability, performance, and business continuity. Lead and support More ❯
Employment Type: Full-time
Posted:

Software Support Engineer - Remote

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
Phoenix Business Services UK
1st line technical support -Software Location: UK Hybrid/Remote Options | Sector: Technology, Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions to resellers, distributors … and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with over 1,400 customer organisations across multiple time zones, providing high-quality customer care, product implementation, and … 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared support systems and email More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:
Support Engineer
Somerset
10th Percentile
£29,500
25th Percentile
£33,750
Median
£40,678
75th Percentile
£44,188
90th Percentile
£50,875