horsham, south east england, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLine IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2ndLine IT Support Engineer Area: Horsham Salary: £30,000 – £35,000 – Hybrid After Probation! Interviewing Immediately – Please apply ASAP! A market leading client are looking to add … an 2ndline support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Pension ** Paid for certifications ** Free Parking Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
2ndLine IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2ndLine IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2ndline support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Pension ** Paid for certifications ** Free Parking Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2ndline, secondline, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2ndLine IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2ndline support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2ndline team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2ndLineEngineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … projects or IT support needed: Monday - on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2ndLineEngineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is … an element of On-Call this role and you would join the weekly on-call rota shared with other 2ndLine engineers. You would be expected to offer guidance and resolutions to the 1st and 2ndLine engineers based in the office after hours More ❯
SN6, Watchfield, Oxfordshire, United Kingdom Hybrid / WFH Options
Sharp
2ndLine Support Analyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2ndLine Support Analyst. Key Responsibilities: Ticket Management: Own More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Hotality IT Solutions
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2ndLineEngineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … Users & Mailboxes General admin of VMware ESXi or HyperV Basic low-level admin of firewalls and switches, with assistance from our 3rd Line engineers A good all-round IT knowledge Possess an inquisitive mind and want to make the world a better place by fixing issues, delivering a More ❯
PO7, Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic SecondLineEngineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets … and changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-lineMore ❯
OX14, Sutton Wick, Oxfordshire, United Kingdom Hybrid / WFH Options
Air IT Ltd
not traveling or working in Bicester, your home office will be Milton Park, Didcot. Reporting to: Service Desk Team Leader Purpose: To provide dedicated 2ndline technical support, ensuring high-quality service and support. The role includes direct liaison with the customer, troubleshooting, and being the go … notch support Respond appropriately to technical queries raised through effective prioritisation to meet KPIs and customer service expectations Respond to escalations from 1st line Service Desk Engineers by offering support and technical assistance to resolve client queries Maintain and update accurate client site documentation Maintain information security by … complying with the company’s Information Security Management System (ISMS) and all relevant policies Work closely with 1st line engineers, offering technical guidance and support to elevate their ability to resolve client queries Qualifications, Knowledge and Experience: Essential: Demonstrable experience as a Service Desk Engineer Demonstrable More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
We are seeking an experienced and dynamic SecondLine IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities … complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-lineMore ❯