Helpdesk Analyst
- Hiring Organisation
- TXP Technology x People
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £0 per annum
aligned to agreed SLAs and OLAs Log, prioritise, track and resolve tickets accurately within ServiceNow Provide remote and desk-side troubleshooting across desktops, laptops, Apple Macs, operating systems and core business applications Manage workload priorities while setting clear expectations with users Correctly route tickets and manage escalations where necessary Create ...