Responsibilities: Design, develop, and maintain software solutions utilizing AWS AI services such as Amazon Lex and Large Language Models (LLMs). Collaborate with cross-functional teams to integrate AI capabilities into contact centre solutions. Write clean, efficient, and maintainable code More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
continuous improvement culture, by helping to identify opportunities to increase the operational efficiency of the support model Skills required AI Tools: Demonstrable ability to create custom GPT's and Chatbots using AI Tools (we use Google Gemini API (and Notebook LM), Anthropics Claude AI, Microsoft CoPilot, and OpenAI's Chat GPT). Microsoft Azure: Experience with Microsoft Azure and Microsoft More ❯
a company-wide digital transformation programme, they are now looking for an experienced Developer to lead on the design and implementation of new AI solutions (e.g. custom GPTs and Chatbots), drive automation to improve the efficiency of business processes, and extract better commercial insight from a range of data sources to inform decision-making. As a Senior member of this More ❯
a company-wide digital transformation programme, they are now looking for an experienced Developer to lead on the design and implementation of new AI solutions (e.g. custom GPTs and Chatbots), drive automation to improve the efficiency of business processes, and extract better commercial insight from a range of data sources to inform decision-making. As a Senior member of this More ❯
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
Longreach Recruitment
feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯
Customer Experience Proven B2B Tech expertise in creating differentiated customer journeys Strong technical fluency in: Modern Workplace (M365, UEM, VDI); Cloud & Edge (Azure, AWS, Edge AI); and Gen AI, Chatbots, RPA Power BI, ROI/TCO Calculators, Digital Twins Hands-on with POC/Prototype environments (e.g., VMware, Hyper-V) Strong communicator across both CxO and technical audiences What we More ❯
We've signed up to an ambitious journey. Join us! As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn't a challenge just anyone could take on. Luckily, we have something to help More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
Computacenters Global Service Desk (GSD).With over 4,000 agents relying on our solutions daily, we ensure seamless multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape … leverage Genesys Cloud CX Contribute to the strategic roadmap, identifying continuous improvement opportunities and setting direction for future technical development Design and build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts using RESTful APIs and promote CX-as-Code practices within CI/CD pipelines Partner with suppliers and cross-functional teams to More ❯
stability, and user experience WHAT WE NEED FROM YOU Proven experience with LangGraph or LangChain Strong Python skills and experience working with LLMs Familiarity with RAG pipelines Experience building chatbots or agent-based systems Knowledge of real-time API integration Understanding of prompt engineering, token limits, and system tuning Bonus: Experience in sports analytics, fantasy sports, or betting tech TO … BE CONSIDERED... Please either apply by clicking online or emailing me directly at KEY SKILLS LangGraph, OpenAI, Python, Chatbots, RAG, Prompt Engineering, LLMs, API Integration, Sports Data More ❯
stability, and user experience WHAT WE NEED FROM YOU Proven experience with LangGraph or LangChain Strong Python skills and experience working with LLMs Familiarity with RAG pipelines Experience building chatbots or agent-based systems Knowledge of real-time API integration Understanding of prompt engineering, token limits, and system tuning Bonus: Experience in sports analytics, fantasy sports, or betting tech TO … BE CONSIDERED... Please either apply by clicking online or emailing me directly at KEY SKILLS LangGraph, OpenAI, Python, Chatbots, RAG, Prompt Engineering, LLMs, API Integration, Sports Data More ❯
Our client is looking for a LLM Architect to help design and build a chatbot that will assist in managing their App Store Optimization. The chatbot will leverage data from their platform, including keyword rankings, impressions, and competitive analysis. It will also ingest information on ASO activities performed by clients, such as metadata updates and in-app events. You will More ❯
