3 of 3 Remote/Hybrid Chatbot Jobs in the South East

Entra ID and Exchange Online. Experience with Microsoft Graph API. Strong SQL database knowledge, including Microsoft SQL or Azure SQL. Practical experience with AI, chatbot, or LLM-based platforms. Strong analytical and problem-solving skills. Ability to work independently and manage competing priorities. A hands-on approach with a passion ...

ongoing maintenance of workflow and operational data solutions, making sure they align with wider data infrastructure and operational processes.Produce digital performance insight across IVR, chatbot and online journeys, spotting opportunities to improve customer experience and self serve effectiveness.Deliver accurate, compliant complaints and regulatory reporting, ensuring outputs are auditable and meet ...

automation and AI within customer service environments. Excellent stakeholder management and influencing skills. Desirable Experience UiPath or other enterprise automation platforms. Conversational AI, chatbot or IVR transformation programmes. Knowledge management transformation. Salesforce Administration or Service Cloud certification. Experience within high-volume customer service environments such as travel, hospitality or consumer ...