4 of 4 Remote/Hybrid Citrix Jobs in the South East

incident management Using ServiceNow as the ITSM platform for tickets, workflows, and reporting Supporting Microsoft 365, Active Directory, Windows 11, Intune, SCCM, and Citrix Supporting remote working technologies including VPN, MFA, and mobile devices Providing AV support across meeting rooms Building and supporting laptops and desktops Contributing to proactive ...

skills across hardware, software, and networking issues, including remote support. Experience supporting: Microsoft Windows Active Directory Remote working solutions Hardware builds and re-imaging Citrix virtual desktops IP telephony Experience working to Service Level Agreements and performance targets. Excellent communication and customer service skills. Strong organisational and time management ...

days per week Reference: BBBH23928 Keywords: Windows 11, Microsoft 365, Office 365, Active Directory, RSA, Remote Access, iPhone Support, iPad Support, Mobile Device Management, Citrix, Exchange, Outlook, Ticketing System, Technical Support, Desktop Support, Hardware Deployment, PC Reimaging, Hybrid Meetings, Teams, Zoom, Professional Services, Global Firm, Service Desk, ITIL, User ...

software and networking issues over the phone Experience of providing support for: Microsoft Windows 10 Active Directory Remote working Hardware builds/re-imaging Citrix virtual Desktops IP Telephony ESSENTIAL SKILLS & EXPERIENCE: Service Level Agreements Individual and Team performance targets Good communication and excellent customer facing skills Proactive, excellent ...