20 of 20 Remote/Hybrid Customer Engagement Jobs in the South East

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

About ELLA ELLA is a fast‐growing AI company transforming the automotive retail experience. Our intelligent automation platform empowers dealerships and OEMs to improve customer engagement, operational efficiency, and revenue performance. We’re scaling quickly, backed by strong client traction and a bold product roadmap … partners Serve as a trusted advisor for clients adopting our AI technology Play a key role in shaping processes, revenue strategy, and customer engagement This role provides exceptional visibility, real ownership, and the chance to accelerate your career in a high‐growth AI environment. Key Responsibilities New Business ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...

rewarding and influential career. What you'll do Youll play a key role in shaping, designing, and delivering innovative solutions for our customers. Leading customer engagements by analysing requirements, gathering insights, and recommending effective, scalable solutions Acting as a Subject Matter Expert during presales activities, supporting opportunity qualification ...

sits at the intersection of space systems, cellular networks, and cloud-native telecom orchestration , owning architectural definition, product evolution, system-level optimization, and driving customer-facing technical engagements. Key Responsibilities: Lead solution architecture for multi-orbit satellite systems integrated with 4G/5G NTN and future 6G concepts. Define … Core Transport/SDN Service layer). Own architectural blueprints, interfaces, and decomposition across space, ground, and mobile network domains. Drive technical proposals, customer engagement, and requirements collection. Optimize SATCOM and NTN RAN, including radio resource management (beam management, mobility, scheduling, interference coordination). Ensure solutions meet regulatory ...

service and advice in accordance with the Technical Delivery Plan. You will have responsibility for delivering specific, project tasks, and will support customer engagement to understand their requirements with respect to capability and programme constraints. You will then develop a test plan, conduct integration and produce supporting evidence … customer use. Executing key systems engineering activities on significant projects Engaging with external and internal stakeholders to ensure customer and business needs are satisfied and issues are mitigated Directing technical documentation in support of work carried out Delivering work and reporting on progress to project leads and customers ...

pricing, and marketing capabilities. Data is central to their strategy, and they continue to invest heavily in analytics to drive smarter decision-making, stronger customer engagement, and commercial growth. The Role You will lead a team of marketing and market analytics specialists, with responsibility for: * Driving ...

with technology-enabled learning solutions.They partner with many of the world's most recognisable organisations, helping them achieve measurable improvements in sales performance and customer engagement. The business operates internationally and places strong emphasis on long-term client value, strategic partnership and measurable outcomes. The Role: This ...

Higher Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites across the South on occasion. What you'll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network … while adhering to corporate and vendor standards. Provide expert level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active IE certification (Wireless or Enterprise Infrastructure) and ensure ...

Higher Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites across the South on occasion. What you'll do: Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network … while adhering to corporate and vendor standards. Provide expert level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies. Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions. Maintain active IE certification (Wireless or Enterprise Infrastructure) and ensure ...

optical subsystems. Develop architectures & refine requirements. Work directly with multi-disciplinary teams System integration activities on next-generation product development. Support proposals, design and customer engagements. Grow with the business as their engineering function continues to expand. What You Need Experience in designing optical, electro-optical or laser systems. ...

resource and sales enablement Working consultatively: solution-led, qualifying needs, building and presenting value props, involving product specialists as required Handover and collaborate with Customer Engagement & Account Teams for renewals/cross-sell Your Background: Strong new business sales record in B2B (MSP, telecoms, IT reseller, comms provider ...

fast-scaling data and machine learning function, working at the intersection of AI engineering, product innovation, and advanced analytics. You will help deliver customer-facing AI features, internal automation, and traditional ML models within a modern cloud environment. The Company They are a rapidly growing consumer brand and technology … this is a place where your work will have a clear and visible impact. The Role Build and deploy AI and ML models across customer-facing and internal product areas. Contribute to conversational AI and generative AI features that enhance customer engagement. Support traditional ML projects including segmentation ...

rata (FTC). This is an exciting opportunity to drive a global MarTech transformation at scale. You will be central to implementing customer journeys across a complex multinational organisation, working at the heart of a modernised marketing function that values innovation, wellbeing, and performance. The Company They … their marketing ecosystem. Over recent years they have invested heavily in new technologies, shifting from traditional content delivery to advanced analytics and modern customer engagement. The culture is collaborative, people-focused, and known for strong leadership, flexibility, and a progressive approach to work. With operations across multiple markets, they ...