Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Recruitvirt
Role: A Senior Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. This role supports our clients strategy and … transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Job Duties: A key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. Demonstrate an excellent understanding and knowledge of the VMware VCF platform and have engaged with enterprise customers to evangelise, design and implement solutions … journey towards emerging technology solutions and supporting them through todays complex digital world Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer Offer customerengagement and on occasion you may support pre-sales engagement for the creation of technical proposals Key Skills Able to demonstrate an excellent understanding More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Understanding Recruitment
a strategic Head of Data & Insight to join a major UK charity and lead a talented team through a period of transformation, restructuring, and digital innovation. You'll shape customerengagement strategies, optimise supporter journeys, and ensure data drives measurable impact across multiple channels, helping the organisation achieve its ambitious goals. The ideal candidate will have experience leading … data, insight, or analytics teams, with a strong understanding of customer journey mapping, digital engagement, and stakeholder management. Knowledge of data structures, databases, and analytics tools is essential, with experience in email marketing platforms a What we're looking for: Leadership experience in data, insight, or analytics teams Proven experience in customer journey mapping and digital engagementMore ❯
Windsor, Berkshire, United Kingdom Hybrid / WFH Options
NetApp, Inc
a dynamic and strategic Principal Architect in the UK to join our EMEA team, as a thought leader and trusted advisor for NetApp's strategy, technology focus areas, and customer imperatives - both within NetApp and across our partner and customer ecosystems. Principal Architects are experts at positioning NetApp's Intelligent Data Infrastructure business technology strategy into each of … the customer-driven imperatives where our portfolio is differentiated and solves their challenges with high residual value. They are focused on Data Infrastructure Modernization, Artificial Intelligence, Cloud Transformation, and Cyber Resiliency. In this role, you will act as the tip of the spear, opening up net-new opportunities at new logos and expanding the footprint at existing accounts, focused … to a seat at the table, and opening the door to NetApp sellers to cultivate the deal through to close. The ideal candidate brings a strong background in sales, customerengagement, and product innovation, with a proven ability to think strategically and drive cross-functional initiatives. This position will report to the Director of Principal Architects, EMEA. Job More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re seeking a bright, ambitious Legal Counsel to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customerengagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic Quadrant™ for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Your Skills … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Recruitment Revolution
We're seeking a bright, ambitious Legal Counsel to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customerengagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Your Skills … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Mason Frank
the Salesforce ecosystem - including Marketing Cloud, Data Cloud, Agentforce, Sales, Service,S Slack, Sustainability Cloud and Experience Cloud - this is a rare opportunity to shape the future of digital engagement for millions of customers across global markets. This is a high-impact, strategic role that will put you at the forefront of marketing innovation and data transformation, working alongside … of the end-to-end architecture, design, and delivery of Salesforce Marketing Cloud, Data Cloud & Agentforce across the global Salesforce estate. You will play a key role in ensuring customer data is unified, actionable, and powering personalised multi-channel journeys. You'll work closely with internal stakeholders, global marketing teams, technical architects, and SI partners to drive best-in … class customerengagement and data-driven marketing strategies. Key Responsibilities Lead the design and delivery of Salesforce Marketing Cloud, Agentforce and Data Cloud solutions within a complex greenfield implementation. Define scalable customer data strategies and ensure effective integration with Data Cloud (formerly Genie/CDP). Collaborate with technical architects, developers, and marketing stakeholders to design and More ❯
Littlemore, Oxfordshire, United Kingdom Hybrid / WFH Options
Jonathan Lee Recruitment Ltd
aerospace, defence and automotive test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires identification and conversion of new … Facilitation/team engagement. Sales - Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customerengagement to explore for new opportunities in existing customer base. … relating product categories. - Proven verbal and written presentation and commercial skills. - Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role. This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement. Your CV will be forwarded to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
ABOUT THE COMPANY A leading global fintech business with over 20 million users worldwide is data-driven, design-led, and committed to building innovative technology that drives customerengagement and growth! THE ROLE As CRM Technology Manager (Braze Specialist), you will be involved in the following: Support the migration of multiple markets from legacy platforms into Braze. Manage … Unlock and roll out new Braze features (e.g. Content Cards, In-App Messaging, AI Catalyst). Build and maintain HTML/CSS/Liquid templates for scalable, high-quality customer comms. Champion data-driven segmentation, personalisation, and campaign optimisation. Train and enable CRM teams across global markets to self-serve effectively. Act as the subject matter expert for Braze More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pertemps Cambridge
hybrid role (3 days in the London office, 2 days from home).The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customerengagement, retention, and measurable growth. You’ll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities Manage … and execute CRM campaigns across the full customer lifecycle Build automated workflows, triggered journeys, and segmented campaigns Write and edit engaging email copy that aligns with brand messaging Run A/B and multivariate testing, analysing results to optimise performance Monitor deliverability, list health, and compliance with GDPR and best practices Produce campaign performance reports and dashboards, turning insights … B2B, SaaS, or services environment Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) Proven track record in building automated customer journeys and advanced segmentation Skilled in A/B testing, analytics, and campaign reporting Solid understanding of GDPR and data privacy compliance Excellent communication skills with a keen eye More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pertemps Cambridge
hybrid role (3 days in the London office, 2 days from home).The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customerengagement, retention, and measurable growth. You’ll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities Manage … and execute CRM campaigns across the full customer lifecycle Build automated workflows, triggered journeys, and segmented campaigns Write and edit engaging email copy that aligns with brand messaging Run A/B and multivariate testing, analysing results to optimise performance Monitor deliverability, list health, and compliance with GDPR and best practices Produce campaign performance reports and dashboards, turning insights … B2B, SaaS, or services environment Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) Proven track record in building automated customer journeys and advanced segmentation Skilled in A/B testing, analytics, and campaign reporting Solid understanding of GDPR and data privacy compliance Excellent communication skills with a keen eye More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
for a high-profile end user. Key Responsibilities: Lead and facilitate workshops with business stakeholders to gather and analyse requirements. Translate business needs into functional specifications for Dynamics 365 CustomerEngagement (CE). Configure and customise D365 CE to deliver tailored solutions, including entity modelling, workflows, business rules, and integrations. Collaborate with technical teams and end users to More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
The Channel Recruiter
of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We re Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customerengagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions … and stay up to date with HP product developments. Champion strategic HP programmes and initiatives. What We're Looking For: HP Product Sales Specialist Essential: Strong communication, negotiation, and customerengagement skills. Familiarity with partner portals and quoting tools. Educated to Level 3 (A Levels or equivalent). A proactive, motivated attitude and a strong work ethic. Desirable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SF Recruitment
a STEM educational background) - Experience making changes to low-code or configurable applications - A background in application & system engineering, software development or technical change and release - Excellent communication and customerengagement skills - JSON file format understanding - A real passion for learning the latest technology and a desire to progress quickly This Solutions Engineer will receive the following: - Starting More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Nomios
Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯
Marlow, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Softcat
Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯
milton keynes, south east england, united kingdom Hybrid / WFH Options
Softcat
Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯
Contract: Monthly rolling (12-month project) Rate: £550-£650/day (Outside IR35) We are recruiting a highly experienced Data Migration Consultant to join a large-scale Dynamics 365 CustomerEngagement (CE) transformation programme. You will take ownership of the end-to-end data migration process using KingswaySoft and SSIS. A blend of CE and F&O experience … hands-on experience with Dynamics 365 CE Expert-level skills in KingswaySoft and SSIS Experience across full data migration lifecycle: mapping, cleansing, validation, and cutover Strong communication and stakeholder engagement skills Apply now to join a long-term transformation programme with flexible, outside IR35 contracting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
UK Talent Resource
flexible for exceptional candidates) Up to 10% bonus Comprehensive benefits package including private medical, life assurance, and flexible perks Remote-first working, with occasional travel for customerengagement and senior leadership meetings (Birmingham/Manchester) Strong investment in career development with training, conferences, and progression opportunities This role is ideal for someone who enjoys combining algorithmic depth with More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
a week. This is a great time to join an ambitious company with an exciting future. Your contribution will make a significant impact on the pace of growth and customer engagement. Please hit apply to or call 02380 765 808 for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Bytes Group
with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Signet Jewelers
Head of Digital Product At Signet Jewelers (H. Samuel & Ernest Jones), were on an exciting journey to reimagine the customer experience through innovation, creativity, and technology. As Head of Digital Product, youll play a pivotal role in shaping the future of our online presence, ensuring every customer interaction is seamless, inspiring, and memorable. This is a fantastic opportunity … offered on a hybrid basis, working 2 days a week from our office at Croxley Park, Watford. Why this role matters Youll be at the heart of evolving our customer experience, leading a change plan that spans from idea to delivery. With responsibility for the UK Digital Product roadmap, youll influence strategy, execution, and performance ensuring our digital platforms … are robust, engaging, and always customer-first. As part of the UK leadership team, youll collaborate closely with Group, IT, Marketing, and Customer Experience colleagues, while also being the key voice in the UK for digital product strategy and delivery with our US partners. What youll be leading Innovation & Strategy: Shape and execute a bold digital product strategy More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
Certn
values accountability, working synergistically with one another, being inclusive of different perspectives, approaching all solutions & problems with compassion and empathy - we want to hear from you! The Opportunity: The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues … and collaborating with cross-functional teams to maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain … weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Accounts and Churn Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: Take responsibility for the delivery of projects and customer engagements for Bytes. Day-to-day running of multiple projects throughout their entire life cycle. Business analysis and scoping of project engagements, including facilitation of workshops and documentation of … customer requirements. Management of project plans, scope, timescales and budgets. Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES Scope and plan projects, including scheduling of required resources through the project office. Manage tasks allocated to internal and external individuals involved in the project delivery. Track and report project progress in-line … with set customer expectations. Track and report project exceptions and risks/issues in-line with customer expectations. Ensure project stage gates are defined and met, working towards the project end goal and deliverables. Ensure delivery of project scope within agreed timescales and budgets. Provide sufficient input into technical aspects of engagements to ensure successful delivery of technical More ❯