1 to 25 of 89 Remote/Hybrid Customer Engagement Jobs in the South East

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control … recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth.You will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with Professional ...

Support Consultant Remote – UK | Full Time | Permanent An established and growing Microsoft Solutions Partner is looking for an experienced Microsoft Dynamics 365 Customer Engagement (CE) Support Consultant to join its Customer Services team. This is a fully remote opportunity supporting a growing international customer base across … technical teams, as well as third-party software providers, ensuring issues are investigated thoroughly and resolved within agreed SLAs. Key Responsibilities Respond to customer support queries via telephone, email and online support systems Investigate Dynamics 365 CE and Power Platform issues Manage support cases from initial enquiry through ...

accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer … experience reaches the right customer at the right time across owned channels. The role plays a central leadership role in scaling Carnival UK's marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: Lead and define ...

data-driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement. The Company They are a leading consumer-focused organisation with a significant omnichannel … presence and a strong investment in data and analytics. Customer insight sits at the heart of decision-making, with analytics playing a critical role in driving commercial outcomes across digital and offline channels. Operating at scale, they manage large volumes of customer and transactional data, creating an environment ...

Their platform sits at the heart of clients' day-to-day operations, supporting everything from financial management and reporting through to property administration and customer service. As the company continues to expand, they're looking for a Client Services & Success Manager to lead their Client Services function and drive … excellent customer outcomes. The Opportunity This is a leadership role for someone who enjoys developing people but doesn't want to move away from customer engagement, service delivery and commercial responsibility. You'll lead a team responsible for customer success, professional services and project delivery, taking ...

patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

office 9 months initially Start date: ASAP £60,000 base salary The Job As the Sales Effectiveness Manager , your responsibilities will include: Analysing customer and prospect journeys to identify conversion bottlenecks and drop-off points. Optimising onboarding, trial and nurture journeys to improve engagement and conversion rates. Building … enhancing CRM workflows, automations, triggers and customer communications. Running A/B testing programmes to improve customer acquisition and conversion performance. Leveraging AI and automation tools to improve efficiency across the customer lifecycle. Working closely with Sales, Marketing and Product teams to improve customer experiences ...

sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations.The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes.The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: 14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Sittingbourne (Onsite with 1 day work from home) Pay Rate: £14.31 … formulate solutions. Operational & System Support: Create User Acceptance Test (UAT) scripts and conduct UAT testing in CRM and related platforms. Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer ...

overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

+ up to 20% bonus This is an opportunity to join a growing analytics function at a business investing heavily in customer insight, retail media, and data-driven decision making. You'll sit at the intersection of CRM, customer analytics, and marketing measurement, helping shape how campaigns … evaluated, audiences are built, and commercial performance is improved. The Company They are a well-established, customer-focused retail organisation with a significant omnichannel presence. Data plays a central role in how they understand customer behaviour, optimise marketing activity, and drive commercial performance. Their analytics team partners closely ...

Consultant to help enterprise customers understand and quantify the commercial value of investing in its solutions. Working closely with Sales, Solution Consulting and senior customer stakeholders, you will lead value discovery, develop compelling business cases and present evidence-based recommendations to budget owners and decision-makers. This … Around 8-10 years' relevant professional experience , ideally including 5+ years in value consulting or value engineering Candidates from Sales Engineering, Solution Consulting or Customer Success may be considered with around 3+ years' dedicated value consulting experience Experience supporting complex enterprise B2B technology sales , ideally within software, SaaS, cloud ...

Southampton We're currently working with a leading UK retailer who are looking for a Retail Media Analyst to join their customer analytics team. The role will focus on retail media, CRM, loyalty and customer analytics, using data and insight to understand customer behaviour, improve campaign performance … drive commercial outcomes. Key responsibilities include: Analysing customer audiences, segmentation and campaign performance Measuring ROI, uplift, incrementality and commercial impact Delivering post-campaign analysis and actionable recommendations Supporting audience strategy and Retail Media activation Analysing customer engagement, acquisition, churn and lifetime value Working with internal stakeholders ...

Customer Success Executive Salary: £32,000–£35,000 + bonus Location: TW/Hybrid Working Working Hours: Monday–Thursday 9am–5pm, Friday 9am–4pm Language Requirement: Fluent French or German essential (additional languages advantageous) Are you a recent graduate or early-career professional looking to build a career within … customer success? As a Customer Success Executive, you will be responsible for delivering outstanding support and training to a global client base, ensuring customers maximise value from the company's platforms and services. Working closely with Customer Success, Account Management, Sales, and Product teams, you will become ...

delivery teams to present the optimal IT infrastructure design, implementation, and management of Genedata’s cloud-based applications and how they interface to complex customer IT environments. This is a hands-on, customer-facing role focused on AWS infrastructure architecture, deployment process design, systems integration, configuration automation, security … operational readiness for enterprise customers in both research- and regulated environments.You will combine deep technical expertise with strong customer engagement skills, helping clients configure and deploy the Genedata Biopharma Platform successfully while influencing technical standards, and best practices across cloud delivery.This is an opportunity to join a growing ...