5 of 5 Customer Intelligence Jobs in the South East

Senior Product Manager, Amazon Customer Insights Job ID: 2895082 | Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX … you will drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth … Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to More ❯

ve achieved 40% year-over-year growth purely through word of mouth—no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom … achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove epic customer support isn't a cost center – it's our growth engine.” Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios More ❯

of our current products and crystallise requirements for future products. We are rapidly expanding and evolving our workforce to support our early access customers and are preparing for broader customer adoption and new collaborations. The Role We are looking for an experienced bioinformatician/computational biologist, with prior experience leading a team, to head our Data Science group at … pipelines Interact with biomodal's customers to support their use of our technology to deliver on their research questions and to support ongoing product adoption Respond to market and customer intelligence to rapidly prototype product and platform extensions and work with biomodal's development teams to transfer promising concepts into biomodal's portfolio. The Person The ideal candidate More ❯

Senior Product Manager, with a proven track record in NLP, to join our Platform Product Management team, and lead on the NLP and Unstructured data capabilities of our Decision Intelligence Platform, reporting directly to the Head of Product for the Platform. Unsurprisingly, we’re seeing huge focus on this space from board level, our customers and the wider market … your great work. We’re not done there: product managers at Quantexa are fully accountable for the value their products deliver. This means you lead adoption, working through out customer success, sales and delivery teams to move the needle on your goals, and then measure the success in the market through solid KPIs. You will know your area of … led prioritisation and direction of engineering teams; and has experience of developing roadmaps. A sound understanding of end-to-end product inception, development and release processes; strong product thinking Customer-facing experience in translating problems into requirements and capability in-line with product strategy; A smart, self-motivated and pragmatic person who is happy to take initiative and run More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯