1 to 25 of 30 Remote Customer-Centricity Jobs in the South East

Your work will directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights More ❯

strategy as well as leading a high performing Product team. What you’ll do: Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems. Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

and a growing Online, Concessions and International business. They have ambitious plans for further growth across both the UK & International markets, and are well known for their customer centric approach, ethics, and fantastic range of innovative products. They are now looking for a Digital Trading Executive to be based out of their brand-new head office More ❯

role in Agile/Scrum environments Strong knowledge of Scrum and Agile methodologies Proven ability to manage and prioritise product backlogs Excellent communication and stakeholder management skills Customer-centric mindset with sharp analytical and problem-solving abilities Experience facilitating sprint ceremonies and backlog refinement Desirable: experience in health and social care, understanding of medication workflows, technical More ❯

compliance and maximum scoring potential. Take a lead role in writing, editing, and proofreading content for PQQs and ITTs. Translate complex technical input into clear, engaging, and customer-centric narrative. Maintain and develop a library of boilerplate responses, CVs, and case studies. Coordinate with internal stakeholders to gather accurate and relevant content. Ensure submissions are presented More ❯

GCP, Azure). Understanding of modern front-end technologies like React/Redux or experience in backend services (Java/Kotlin). Passion for UX and a customer-centric approach to development. Why Join? Flexible hybrid working: Work remotely with occasional visits to the office Opportunities for continuous learning, growth, and internal mobility. A supportive, inclusive More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

Design Architect . About MBC May Business Consulting is an international consulting firm offering advisory services in digital transformation, change management, efficiency and control. We have a customer-centric approach, getting 100% involved proactively to maximise our added value. We have offices in Spain and the United Kingdom. We work on international projects with financial institutions More ❯

and work closely with development teams to ensure timely delivery. Drive product performance by defining success metrics and monitoring product usage to identify areas for improvement. Champion customer-centric product design and ensure the usability and quality of the product. Facilitate cross-functional communication to ensure product goals are understood and met across all teams. Support More ❯

Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics like NPS More ❯

Solutions, part of the Commercial Services Group (CSG), delivers high-quality IT and back-office services to the education and public sectors. Our commitment to innovation and customer-centric solutions is backed by a dynamic and agile culture. We're proud to be part of CSG, the UK's largest local authority-owned trading organisation, supporting More ❯

compliance and maximum scoring potential. Take a lead role in writing, editing, and proofreading content for PQQs and ITTs. Translate complex technical input into clear, engaging, and customer-centric narrative. Maintain and develop a library of boilerplate responses, CVs, and case studies. Coordinate with internal stakeholders to gather accurate and relevant content. Ensure submissions are presented More ❯

OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. This role is based within the Core Data Services Platform Team, part of Data Derivation. This is an Agile scrum team comprised of More ❯

all times Agile: The Segment Content Marketing leader will act as Product Owner of a Scrum team and as such will be responsible for ensuring an agile, customer-centric working methodology adhered to in how the team operates Qualifications: Minimum bachelor level degree from accredited institution 10+ years of marketing communications experience Industry experience from Data More ❯

right experts, at the right place and right time. Oversee multiple concurrent sales motions (some owned by specialist sellers or even other sales roles)to ensure a customer-centric approach, while not inhibiting other sellers or specialists from hunting foropportunities Lead partner co-selling efforts in the account. Skills & Competencies Consistent track record of exceeding quota More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

growth and capability building. The successful candidate will drive product innovation across assessment experiences, integrating cutting-edge technologies, such as AI and adaptive delivery, while fostering a customer-centric and agile product culture. Key Responsibilities: Define and deliver a clear, commercially-aligned product strategy and roadmap Embed agile product development processes and coach a maturing product More ❯

An understanding of mobile technology and its application in a business context. Ability to deliver both pro-active and reactive support to end users, focusing on detailed, customer-centric solutions. Exceptional attention to detail and a commitment to delivering high-quality work. Good verbal and written communication skills with the ability to convey complex information clearly More ❯

IT Proven ability to manage complex budgets, governance, and stakeholder landscapes Strong understanding of change delivery methodologies (agile, waterfall, hybrid) Demonstrated experience working in or with regulated, customer-centric industries Outstanding leadership, planning, and communication skills Ability to lead through complexity and ambiguity, aligning delivery to strategic goals Why Apply? This is an opportunity to play More ❯

strong culture of leadership development. Were looking for someone who: Has a strong commercial background and proven track record of owning and growing a P&L Is customer centric with experience in shaping strategy around customer and market demands Brings leadership experience across multiple functions within software, SaaS, or payments Is both a More ❯

and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with More ❯

sales hiring, capability mapping, and upskilling across the portfolio Provide clear visibility of performance, activity, and pipeline to the GTM Lead and senior stakeholders Champion a unified, customer-centric approach to new business acquisition across all sales touchpoints What we’re looking for A strong track record of leading new business sales teams within SaaS, payments More ❯