2 of 2 Remote Desktop Support Jobs in the South East

Office is based in Maidenhead, but we also have sites in Bedford, Welwyn Garden City, and Hook. Due to our continuing growth, we are on the lookout for a Desktop Support Administrator to join our Help Desk team. The Helpdesk team are responsible for the support and maintenance of both software/hardware and all peripherals at … to day queries via phone and email as well as face to face, supporting all Microsoft technologies; you will be able to accurately log technical issues, providing first line support to internal users. Essential Accurately record technical issues from end users and provide first line support escalating where appropriate. Liaising with the Desktop Support Team Leader … to provide administrative support where necessary. Supporting our users with various Office 365 technologies. Creation of internal Helpdesk Knowledge base article. Install and configure IT equipment and various technologies. Resolve first line incidents and upgrade different types of software and hardware Provide support for all MS products such as Word, Excel, Outlook, Powerpoint. Accurately record, update and document More ❯

IT support Analyst, M365, AD, Intune, Desktop, 2nd Line IT/Technology support analyst required for a leading finance business based in central London. You will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support and general … candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the 3rd Party teams that constitute the end … Only; all taxes & NI deducted at source.Hybrid work - 1-2 days per week on site. General responsibilities: Supporting office-based and home worker technologies 2nd line M365 and Teams support including usability queries Laptop & smartphone setup for new joiners Governance and good management of Networking rooms and cabling Support for Company and BYOD smartphones, Android and iOS Key More ❯