London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
Knowledge of working with a call management tool (Service Now) Responding to support tickets ensuring a rapid response to all problems, issues and queries Administration of systems such as DocuSign, GTM, Bighand, Google Gsuite, Jira and Interaction. Audit and update of the team's administration process documentation. Excellent communication skills, both written and verbal Take on projects that will involve More ❯
Pease Pottage, Crawley, West Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
our Gatwick and London or Brighton offices (if suitable) and to work remotely for the rest of the week. What you’ll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets … departments and team members, particularly in Sales and Operations Supporting the rollout of new features with our Salesforce Commercial Business Partner Participating in the change management process for Salesforce, DocuSign and Conga Creating and enhancing the technical documentation for each system Assisting with the creation and troubleshooting of Salesforce reports Travelling to assist with support issues and projects in our More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The William Reed Group
opportunity to grow your career in a fast-growing international business based in the UK, Montpellier, Chicago and Singapore. What you'll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets … departments and team members, particularly in Sales and Operations Supporting the rollout of new features with our Salesforce Commercial Business Partner Participating in the change management process for Salesforce, DocuSign and Conga Creating and enhancing the technical documentation for each system Assisting with the creation and troubleshooting of Salesforce reports Travelling to assist with support issues and projects in our More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
The William Reed Group
opportunity to grow your career in a fast-growing international business based in the UK, Montpellier, Chicago and Singapore. What you'll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets … departments and team members, particularly in Sales and Operations Supporting the rollout of new features with our Salesforce Commercial Business Partner Participating in the change management process for Salesforce, DocuSign and Conga Creating and enhancing the technical documentation for each system Assisting with the creation and troubleshooting of Salesforce reports Travelling to assist with support issues and projects in our More ❯
Tinsley Green, Sussex, United Kingdom Hybrid / WFH Options
The William Reed Group
opportunity to grow your career in a fast-growing international business based in the UK, Montpellier, Chicago and Singapore. What you'll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets … departments and team members, particularly in Sales and Operations Supporting the rollout of new features with our Salesforce Commercial Business Partner Participating in the change management process for Salesforce, DocuSign and Conga Creating and enhancing the technical documentation for each system Assisting with the creation and troubleshooting of Salesforce reports Travelling to assist with support issues and projects in our More ❯