JOB TITLE: Headof Service Delivery LOCATION: London, Greater London SALARY: £90,000 - £110,000 21 days holiday | Private Healthcare | Pension Scheme WAY OF WORKING: Full Time, Hybrid THE BUSINESS: We're a forward-thinking digital partner with a strong track record of helping organisations optimise their technology landscape. Renowned for delivering reliable, cutting-edge … long-standing relationships with clients who trust us to keep their systems secure, efficient and ready for what’s next. Our workplace culture is something we’re genuinely proud of clear communication, mutual respect, and a genuine commitment to growth are at the heart of how we operate. Team members tend to stay for the long haul, because … we invest in their development, encourage initiative, and reward excellence. If you're driven, curious, and serious about making an impact, you'll fit right in. HEADOF SERVICE DELIVERY: Strategic Service Leadership Own and evolve the overall service delivery model , ensuring it remains scalable, efficient, and customer focused. Define and refine KPIs, SLAs, and service More ❯
We are seeking a dynamic and experienced Headof Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing … the end-to-end delivery lifecycle, ensuring governance, and continuously improving delivery performance. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team … of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across the group, significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. What we are looking for: Making Change Happen More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
HEADOF SERVICE DELIVERY ️Hours: 35 hours per week Shift pattern: Monday - Friday 09:00-17:00 with on call responsibilities Salary: up to £80,000 per annum Location: Hybrid -New Milton This role is a UK based role and any hybrid/remote work must also be within the UK. Start Date : August 2025 Appello Perks … friends' discounts on our services & products Private Medical Insurance - Family Cover Pension Scheme, up to 5% Company matched Free on-site parking THE ROLE Appello is seeking an experienced Headof Service Delivery to lead the operational stability of our IT services. This pivotal role ensures that our IT operations are resilient, cost-effective, and aligned … with business needs - all underpinned by ITIL best practices. As the Headof Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change Management, and third-party suppliers to maintain high service standards and drive continuous improvement. IT Operations Management Oversee daily IT operations More ❯