Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ITAnalyst - Hybrid Our client is looking for a ITAnalyst to join their team based in Portsmouth, on a permanent basis. Please note, this is a hybrid role with 3 days per week on-site. You will primarily maintain and continuously improve the many technical interfaces/connectors between the core system and other internal … a brilliant benefits package including Bonus, Annual Leave, Pension Scheme, Car Scheme, Hybrid Working, Enhanced Parental Leave, Retail Discounts, Gym Membership, Private Medical Insurance and many, many more perks! ITAnalyst – Key Skills: Knowledge of CSV, XML, JSON, Web Services, Rest APIs , SFTP and general encryption techniques and technologies Strong technical skills with an ability to perform technical … relate these to business requirements Experience managing work with internal and external stakeholders Demonstrable knowledge of SQL Server relational databases and SSIS packages. Strong analytical & conceptual thinking abilities Excellent IT skills and ability to assess documents and systems for conformity to internal and external standards. Familiarity with principles of good data governance, cyber security and data protection Excellent problem More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The set up is 50% in the office (2 days one week, 3 days the next). There is also on-call with … this role which is 1 weekend in 7...but you are heavily rewarded for the little work involved. Trust us, it is a great deal. You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365/Office 365, Windows Azure, Active Directory and SharePoint. Attitude … of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, a Legal IT background would be preferred. Any AV (Audio Visual) experience would be preferable too. This role also has the chance to progress as they love to promote from within. This More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that … strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … explore will be required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. IT Support Analyst key objectives & responsibilities: Daily management of support tickets Daily Checks Compiling ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more … availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews … to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications IT Applications Analyst Skills & Requirements: 3+ years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Larbey Evans
IT Applications Analyst Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis. Salary to £55,000 + £100 monthly employee contribution that can be used for lunch or other expenses, free lunch every Wednesday, discretionary bonuses, and more … availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews … to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications IT Applications Analyst Skills & Requirements: 3+ years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT Risk and Policy Analyst Permanent - Up to £38k + strong benefits Location: Hybrid - Leatherhead Your new company A leading construction and development company in Surrey is currently looking for an IT Risk and Policy Analyst to come in and support the existing IT Risk & Policy Manager with the day-to-day tasks involved with … managing the risks of the IT infrastructure for the organisation. The role is full-time, with a hybrid working pattern, usually around 2/3 days a week in the office. Your new role You will be supporting the IT Risk & Policy Manager across a broad variety of work, with the ability to gain a lot of different … experience across multiple areas. The Analyst is responsible for managing IT risks, monitoring audit actions, maintaining IT policies and procedures, and supporting GDPR compliance. The role combines technical and governance aspects, with a focus on standards and regulations, whilst ensuring collaboration across the business to ensure strong IT practices are put in place. Ensuring that all More ❯
Lyndhurst, Hampshire, South East, United Kingdom Hybrid / WFH Options
Pin Point Recruitment
IT Senior Analyst Applications (Digital Transformation) Location: Lyndhurst (Hybrid 50% office based) Salary: £40,174 £43,236 per annum Hours: Monday Friday, 37 hours per week Benefits: Competitive salary with progression opportunity based on performance Hybrid working 50% office, 50% home 27 days annual leave plus bank holidays Local Government Pension Scheme with additional voluntary contribution options Collaborative … to Work Scheme Discounts at major retailers, supermarkets, and restaurants Access to 24/7 Employee Assistance Programme for personal, legal, and financial support Free onsite parking ICT Senior Analyst Summary: As ICT Senior Analyst, you will be responsible for leading the support, development, and enhancement of key business applications. This role will play a vital part in … support modern ways of working. You will collaborate with technical teams, business stakeholders, and third-party providers to ensure systems are secure, efficient, and fit for purpose. ICT Senior Analyst Responsibilities: Lead support and development of key applications in line with service level agreements Provide expert technical advice and support across the organisation Design and deliver high-quality, secure More ❯
Havant, Hampshire, England, United Kingdom Hybrid / WFH Options
Lorien
IT Asset Management - Analyst 6 month contract Havant Hybrid working £500 per day inside IR35 Overview Our client are seeking an ITAM Analyst to join a dedicated IT Asset Management (ITAM) team. This role supports the full lifecycle management of IT assets-software, hardware, and associated agreements-ensuring compliance, cost optimisation, and risk mitigation. You … closely with Software and Hardware Asset Managers, third-party providers, and various internal departments to support governance, reporting, audits, and stakeholder engagement. Key Responsibilities Support implementation and optimisation of IT asset lifecycle processes. Track and report ITAM-related risks. Assist with software and hardware audits. Respond to asset-related enquiries from business users. Use ITAM tools to monitor deployments … and compliance. Generate compliance, usage, and cost reports. Support licence reviews and vendor negotiations. Maintain asset catalogues and assist with training delivery. Essential Skills & Qualifications Bachelor's degree in IT, Computer Science, or related field. Experience in IT Asset Management. Familiarity with ITAM tools (e.g., ServiceNow, Snow, Flexera). Strong communication, analytical, and stakeholder management skills. Ability to More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem … for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid / WFH Options
Signet Resources
Are you an immediately available Business Analyst (IT) seeking an exciting contract with a renowned Financial Services organisation? The role involves the co-ordination of system solution activities through the full project life cycle to continually improve the effectiveness of systems, associated processes and procedures. The smooth delivery of system upgrades and enhancements , on time and on budget … is a key objective of the IT Team in improving the overall efficiency, effectiveness of the business and usability of the system. Duties: Responsible for information gathering, analysis and business requirements definition for financial services system. Elicit requirements using appropriate methods such as interviews or workshops. Participate in Change Management including raising Change Requests, liaising with external suppliers , assisting More ❯
Weybridge, Surrey, South East, United Kingdom Hybrid / WFH Options
Saputo Dairy UK
brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. As Senior Analyst, IT you will be responsible for providing functional and technical support for business applications, primarily Sage 200. Youll play a key hands-on role in developing, enhancing and … through update/enhancement projects, playing an active part in workshops and requirement gathering, process documentation, configuration, UAT and release Developing plans for upgrades of new systems aligned to IT strategy Taking ownership on incidents and requests raised, working independently to gather more information when required, and closing tickets out within the SLA Driving supplier management to ensure services … and SLAs (including contract management, service reviews, and billing) Ensuring users have the appropriate level of access necessary to perform their role Develop and test arrangements to ensure critical IT systems availability following a disaster Identify and drive improvements to reduce the number of incidents Design, document, and communicate system standards and approve exceptions YOURE BEST SUITED FOR THE More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career … or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harrison Holgate
A leading specialty insurer based in London is seeking an experienced IT Systems Analyst to join their IT team. This is a great opportunity to work in a dynamic environment where technology plays a central role in delivering business success.You will support the Director of IT in managing relationships with the company's IT managed … service provider and other technology vendors, ensuring all IT platforms, applications, and production environments are secure, well-supported, and effectively maintained.This role requires strong expertise in Microsoft enterprise suite administration-including Microsoft Defender, Entra ID, Purview, Intune, Azure, and Office 365-as well as third-party tool administration. Key Responsibilities Oversee and maintain core IT systems, ensuring stability … Microsoft applications. Support cloud-based solutions, including SaaS applications and integration technologies. Assist with cybersecurity controls, vulnerability assessments, compliance auditing, and security operations. Provide clear, non-technical explanations of IT concepts to colleagues across the business. Key Requirements 5+ years' IT experience in financial services (insurance preferred). Strong system administration and technical support skills, particularly in Microsoft More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this … Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the experienced IT Service Manager Take ownership of process maturity … firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management Knowledge Management and Reporting Your Background At least 3 years in IT service management with hands-on delivery of ITIL processes An ITIL v3 or v4 certification Must have experience of working in a law firm Experience with ServiceNow is preferred More ❯
Leatherhead, Surrey, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Your new company A well-known construction company in Leatherhead offers hybrid working (2-3 days a week in the office) to an experienced IT Risk and Policy Analyst. Your new role You will be responsible for managing IT risks, monitoring audit actions, maintaining IT policies and procedures, and supporting GDPR compliance. The role ensures effective governance … and compliance across IT processes, providing a framework for the identification, mitigation, and management of risks. You will be responsible for ensuring alignment with company standards and regulatory requirements, and you will work closely with various stakeholders across the organisation. Ensuring that all IT risk and IT audit actions are highlighted, monitored, and escalated where appropriate. Maintaining … the suite of IT policies and procedures. Providing support to the Privacy Team in ensuring GDPR compliance. Assisting in managing IT Risk Register inputs and outcomes, liaising with IT SLT & Group Assurance and external auditors as appropriate. Identifying policy/procedure gaps and working with SMEs to create the material. Managing review process for existing ITMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Technical Business Analyst - Local Government IT Transformation (Fixed Term Contract) Salary: £49,000 per annum Contract: 12-month FTC (potential to extend to 18 months) Location: London, Hybrid (onsite presence required at times, depending on business needs.) We are recruiting on behalf of a London-based Local Government organisation that is undertaking a major IT transformation programme. … They are seeking a Technical Business Analyst to join on a fixed-term basis. The Role You will play a key part in a large-scale IT transformation programme covering: Network infrastructure projects Implementation of Zero Trust security architecture Migration to a dedicated Azure tenancy Your role will be to act as the bridge between business service areas … security, and cloud transformation projects Work closely with technical teams (networks, cyber, cloud, infrastructure, architecture) and report directly to the Programme Manager About You Proven experience as a Business Analyst on large-scale IT change programmes Comfortable working in technical environments (networks, security, cloud, infrastructure) Strong stakeholder management and workshop facilitation skills Experience defining service specifications and acceptance More ❯
london, south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Accenture
Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … work and actively contribute to broader initiatives through task execution. We believe in continuously iterating, solving problems, and working together to connect people around the world. That’s why it’s important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
A leading, fast-growing global financial services group is seeking an IT Access Management Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff across multiple international offices—including senior executives and VIP users, this role plays a critical part in ensuring secure, efficient, and compliant access to IT systems … JML) lifecycle, you will manage user permissions and access rights across a broad suite of business-critical applications and infrastructure. Whether you're currently working in a Service Desk, IT Security, or User Management role, this is a great opportunity to expand your expertise in Access Management and develop your career within a forward-thinking, high-performing team. Responsibilities … service improvements (CSI) and contribute to team-wide initiatives and training materials. Monitor access management queues and workflows, escalating issues as needed to the Access Management Team Lead or IT Support Manager. About You 2+ years’ experience in a Service Desk, IT support, user administration, or access management role. Working knowledge of Active Directory, Azure AD, and Office More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Initial 6 Month Contract Pay: Day rate (DOE) Outside IR35 Location: Hybrid, 3 Days in office, City of London (Nr Bank) Industry: Property and Real Estate Job Description - Business Analyst Role Purpose The Business Analyst will support the Technology Team in the discovery, planning, development, and deployment of projects within the Technology Roadmap. They will work closely with More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond More ❯