1 of 1 IT Assistant Jobs in the South East

IT Helpdesk Assistant

Hiring Organisation
Ideal Personnel & Recruitment Solutions Limited
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Permanent
client is looking for a proactive and customer-focused IT Helpdesk Assistant to join their IT team. You’ll be the first point of contact for technical support across the business, ensuring systems run smoothly and users stay productive. Key Responsibilities: • Provide 1st line support to internal … network issues across desktops, laptops, and mobile devices • Manage user accounts, permissions, and access (Active Directory, Entra ID, Exchange) • Install, configure, and maintain IT equipment and applications • Escalate complex issues to senior IT staff or third-party vendors where necessary • Maintain accurate records of incidents, requests, and resolutions ...