IT Service Manager
Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Allica Bank
largely neglected both by traditional high street banks and modern fintech providers Role Description We are looking for a dynamic, hands-on and forward-thinking IT Service Manager to join our team. The successful candidate will oversee the service desk and lead our IT service management function, focusing on delivering a best-in-class … IT experience for all users. This role requires both management and technical background to lead by example, driving continuous improvement across IT services, and ensuring exceptional service delivery, customer satisfaction, and operational excellence. The role requires a proactive approach, the ability to work autonomously, and strong organisational skills. Principal Accountabilities Working very closely with different … measures to mitigate risks. Working independently and autonomously to manage tasks and projects, ensuring their timely and high-quality completion. Personal Attributes & Experience An effective IT Service Manager should possess the following personal attributes and experience: Applicants must have the unrestricted right to work in the UK, as we are unable to provide sponsorship. A minimum More ❯
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