London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
ITSupport Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we … d also like to hear from you: ITSupport Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon … days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an ITSupport Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an ITSupport Technician/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
1st Line ITSupport Engineer An excellent opportunity for a proactive and customer-focused 1st Line ITSupport Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service Desk Analyst … Technical Support Engineer, IT Helpdesk Analyst, ITSupport Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon/Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday … Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line ITSupport Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line ITSupport Engineer you will troubleshoot a variety of hardware and software issues, ensuring client More ❯
Winchester, Hampshire, South East, United Kingdom Hybrid / WFH Options
Get Recruited (UK) Ltd
ITSUPPORT TEAM LEADER WINCHESTER £41,064 TO £46,049 PER ANNUM THE OPPORTUNITY: We're supporting our well established and highly reputable client as they seek to appoint an inspiring ITSupport Team Leader to lead the team responsible for their non-Microsoft enterprise platforms. This is a pivotal leadership role within the Digital Services … department, offering the chance to drive innovation, shape enterprise platform strategy, and ensure that key business systems remain robust, efficient, and user-focused. As ITSupport Team Leader, you'll work closely with the Head of Digital Services and senior stakeholders to oversee the support, development, and evolution of a diverse portfolio of applications. You'll combine … needs and translate them into effective digital solutions, all while developing a high-performing team. If you are an experienced Enterprise Systems Manager, Head of Enterprise Systems, Systems Administrator, ITSupport Team Leader, IT Project Team Leader, IT Project Manager or ITSupport Manager, this opportunity is not to be missed! THE HEAD OF More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Excelcare Holdings
Junior ITSupport Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in ITsupport? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have … an exciting opportunity for a Junior ITSupport Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is … for our Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate More ❯
Hat Tech Business Centre, Beaconsfield Court, Beaconsfield Road, Hatfield, England Hybrid / WFH Options
FRESH STANCE LIMITED
Do you have a passion for IT and providing support? JBC Skills Training have an exciting new opportunity for an IT apprentice with FreshStance IT, an ITSupport and Services company based in Hatfield. Apply now! Role You will be working within a team providing ITsupport, initially carrying out routine checks … and assisting end users to log support tickets. You will quickly progress to providing ITsupport by phone and using remote support tools and visiting clients on site, regularly attending meetings in central London and the Hatfield area. You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office … which will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails More ❯
Surbiton, Surrey, England, United Kingdom Hybrid / WFH Options
Right Now Group
ITSupport Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity … to develop your skills further. Our client based are looking for an Internal ITSupport Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job … Role Internal ITSupport across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software supportMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Job Board Direct
Trainee ITSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee ITSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee ITSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯
east sussex, south east england, united kingdom Hybrid / WFH Options
MF Telecom Services
MF Telecom Services Job Vacancy : Junior ITSupport Technician Job description Company Overview: MF Telecom Services is a 5 star rated business telecoms and ITsupport company specialising in Managed IT Services, Telephone Systems, Managed WIFI, Business Mobiles, Business Broadband, Cyber Security, and IT Support. MF Telecom Services is a responsive company. We listen … so we can tailor our services to their business needs. We don't believe in 'off the shelf' packages, as every business is different. Position Overview: As a Junior ITSupport Technician, you will play a crucial role in providing 1st line technical support for telecom and IT systems. Your responsibilities will encompass technical investigation, problem … areas where expertise may not be present. Required Skills/Accreditations: Ability to self-learn Experience in a customer facing role Problem Solving Skills Desirable Skills: Previous experience in ITsupport or related industry Experience with Microsoft 365 products Key Responsibilities: 1st Line Support: Respond to and resolve technical issues reported by customers, both remotely and on More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
Senior ITSupport Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior ITSupport Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your … technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent ITsupport and consultancy services. The role involves a mix of remote and onsite support, project work, and mentoring junior team members. Key Responsibilities: Provide 2nd line support across Windows … Server (on-prem & Azure), Active Directory, Group Policy, DNS, and RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Richmond Square Consulting Limited
ITSupport Engineer Fareham, Hampshire ITSupport Engineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and Linux OS/… Any scripting and/or DevOps experience as well as a desire to progress to an Infrastructure Engineer would be ideal, but not essential. Benefits Not only will the ITSupport Engineer join a rapidly growing cutting-edge design & technology company, but they will also benefit from: Starting salary of £40,000 - £50,000 per year 9am - 5pm … will be very much project dependant. However, typical responsibilities are very likely to include: Maintain, improve and secure my clients multi-classification, virtualised, collaboration and development environments. Work with IT infrastructure colleagues to improve my clients Secure by Design capabilities, both internally and across its projects. Provide support to my clients public cloud SaaS offerings (Office 365) as More ❯
Farnham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
1st Line ITSupport Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line ITSupport Engineer to be the go … to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service … resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets More ❯
Wrecclesham, Surrey, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
1st Line ITSupport Engineer Salary: 26,000 - 31,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line ITSupport Engineer to be the go … to person for everyday IT issues across our organisation. This is a customer facing role where your ability to troubleshoot, communicate clearly, and resolve problems efficiently will directly impact user satisfaction and operational success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service … resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
ITSupport Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an ITSupport Field Engineer to join their Group IT team based in Colchester. You'll play a key role … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general ITsupport, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and More ❯
Who we are looking for? We are recruiting for 2nd-Line ITSupport Engineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits to … role.) With 28 days annual leave including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. … engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing ITsupport and services to the hospitality and education sectors this would be advantageous. Experience of installing, configuring and troubleshooting Windows desktops and applications is essential. Knowledge of troubleshooting More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
Who we are looking for? We are recruiting for 2nd-Line ITSupport Engineer, based at our Basingstoke head office. What is the job role? Your duties would include a mixture of: Support – to take support calls from our customers in accordance with the prevailing escalation and resolution procedures. Scheduled visits - undertake on-site visits to … role.) With 28 days annual leave including England bank holidays. We don’t have the usual 'us' and 'them' culture because our engineers get involved in every area of IT, so sometimes a 3rd Line engineer is on the Support Desk whilst a 2nd Line engineer is out doing a project or a site visit and vice-versa. … engineers can't fix the issue. You must hold a valid UK driving license since travel could be required to our customers. If you have previous experience of providing ITsupport and services to the hospitality and education sectors this would be advantageous. Experience of installing, configuring and troubleshooting Windows desktops and applications is essential. Knowledge of troubleshooting More ❯
Tunbridge Wells, Kent, England, United Kingdom Hybrid / WFH Options
Recruitment Solutions
ITSupport Technician – A Fantastic Opportunity with a Great Company A great, long-established IT services company is looking for an enthusiastic and skilled ITSupport Technician to join their team. This organisation provides and supports IT systems for clients across the UK, taking pride in their high level of technical expertise and professional … approach. They value respect, integrity, and the environment in which they operate. This is a home-based, part-time role, ideal for someone with IT Helpdesk or IT Engineer experience, gained either in-house or as a field engineer. What You’ll Need: Previous experience as an IT Helpdesk Technician or IT Engineer Experience working with … Cloud-based Microsoft systems and on-site Microsoft servers, with a strong working knowledge of Microsoft 365 A genuine passion for IT and technology Excellent communication and customer service skills A professional and proactive approach Strong analytical and problem-solving abilities Highly organised with great attention to detail Ability to work both independently and as part of a team More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
MLC Partners
IT Systems & Security Administrator to support and manage a secure MS digital infrastructure environment. This role requires active SC clearance and experience in Microsoft 365 and Azure environments. Outside IR35. London with hybrid working. Key Responsibilities: Administer and configure Microsoft digital infrastructure, including security components. Build, issue, and supportIT hardware across Windows, macOS, and iOS. … Triage incidents in Microsoft Defender (Security Center) and Purview. Manage device estate via Intune and Apple Business Manager. Liaise with internal and external stakeholders on IT services and security matters. Review and enhance IT Service Management processes. Essential Skills & Experience: 2+ years in ITsupport or systems administration (M365 & Azure). Strong knowledge of Microsoft Entra More ❯
Guildford, Surrey, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
IT Applications Specialist – Engineering Systems (CAD/PDM/PLM) Location: Guildford/Hybrid Salary: £45-60k + Benefits Security Clearance: Must be able to attain and hold National Security Vetting to SC level About the Role We’re looking for an IT Applications Specialist with strong experience managing Engineering and CAD applications to join the team. … improving business-critical systems that underpin our engineering and design operations. You’ll take ownership of application management, licensing, software renewals, and server updates — ensuring smooth, secure, and efficient IT performance across the business. This role offers the scope to make meaningful change: modernising systems, streamlining processes, and driving automation and efficiency through innovation. Key Responsibilities Application Support & Monitoring Provide hands-on support for internal core applications — with a focus on SharePoint Online, CAD, PDM, and PLM . Configure monitoring tools, automate alerts, and troubleshoot proactively. Manage incidents and service requests within agreed SLAs. Maintain application configurations and user security. Create and maintain standard operating procedures (SOPs). New Systems & Improvements Gather business and engineering requirements More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: ITSupport Analyst Location: Hampstead, North London/Remote Working Salary: Up to 35k Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Service & Monitoring About us: Group Nexus is an established, leading player in the parking management industry. With our new and luxurious premises in Hampstead, North London our employees are given flexibility to … clients and as a result, we strive to provide them with the highest service levels at all times. With a recent multi-million pound investment in digital technology and IT infrastructure, we are uniquely positioned within our sector and are able to offer our clients best-in-industry solutions to meet their ever-changing needs. About the role: The … NexusPlatform Support Analyst role is responsible for providing first/second line support to both internal and external customers for solutions covering all aspects of the NexusPlatform solution. This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, the candidate will play More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
Circle Group
Senior ITSupport Technician - MSP Location: Bracknell (Hybrid - 2 days in office) Salary: £33K-£38K DOE A growing and dynamic IT Managed Services Provider (MSP) supporting over 60 clients is looking for a Senior ITSupport Technician to join their expanding team. This is a fantastic opportunity to work in a collaborative environment where your More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
We are currently seeking a technically driven IT Manager for our client, an international organisation within the creative industry. You will be responsible for the company’s systems and infrastructure, ensuring performance, security, and reliability across all environments. The IT Manager will bring strong technical problem-solving skills with solid experience of using Azure, along with the required … skills to lead and mentor an ITSupport Executive. This is a hybrid role with 4 days based at the client’s site in Central London and one day working remotely. Key responsibilities Reporting to the Head of IT you will manage the day-to-day performance of IT systems, software, and network infrastructure. Providing … nd line support, resolving escalated hardware, software, and network issues with a methodical and analytical approach. Oversee and maintain Microsoft 365 and Azure environments, including user access, identity management, and system configuration. Implement and manage backups, patching, endpoint security, and compliance controls. Work with the Head of IT to define, document, and enforce IT standards, procedures, and More ❯
Crow, Hampshire, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
Ringwood, Hampshire, England, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
ITSupport Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career … opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm … for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual More ❯
East Sussex, England, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Job Title: ITSupport Engineer – Utilities Client Location: Hybrid/On-site (as required) East Sussex – 2/3 days a week Department: IT Operations/Infrastructure Contract – Inside IR35 Overview We are seeking a skilled ITSupport Engineer to provide technical support, maintenance, and administration across Windows Server and Linux environments for a … leading utilities client. The role involves maintaining the stability, security, and performance of business-critical systems supporting operational technology, smart infrastructure, and enterprise IT services. Key Responsibilities Provide 2nd and 3rd line technical support for Windows Server (2016/2019/2022) and Linux (Ubuntu, Red Hat, CentOS) environments. Monitor, maintain, and troubleshoot server infrastructure, storage, and network … data centres and cloud environments. Manage Active Directory, Group Policy, DNS, DHCP, and file/print services. Perform user account provisioning, permissions management, and incident resolution within defined SLAs. Support and maintain virtualised environments (VMware vSphere/Hyper-V). Conduct system patching, security hardening, and vulnerability remediation. Support deployment and maintenance of monitoring tools (e.g., Nagios, Zabbix More ❯
london, south east england, united kingdom Hybrid / WFH Options
Kurt Geiger
creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements We're looking for an ITsupport Analyst to join the team. The role will have a primary focus on the following: Provide first and second-line support for core business applications, including POS systems, SaaS and PaaS platforms, and internally hosted applications to end users. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket … security incidents or major service outages. Process starters, leavers, and amendments promptly and within SLA where defined. Identify opportunities and assist in implementing recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to delivering IT projects where assigned, ensuring deadlines and milestones are met. Field support stores across the UK and More ❯