2 of 2 IT Support Manager Jobs in the South East

IT Support Manager Location: London (Hybrid – Minimum 3–4 Days in Office) Posted by Harkaye Core Talent Harkaye has partnered with a fast-paced and forward-thinking law firm to appoint an experienced IT Support Manager to lead their internal technology support function. This is a leadership position within a growing team, ideal … technically hands-on and confident in managing people, process, and performance. The successful candidate will oversee a team of five and be responsible for delivering a reliable and responsive IT support service to a busy professional user base. Key Responsibilities Manage the day-to-day operations of the IT support team, ensuring timely resolution of incidents … ownership of escalated issues and act as the point of contact for complex technical problems Oversee onboarding and offboarding processes, including configuration and distribution of laptops, phones, and other IT equipment Manage the inventory and procurement of hardware, licenses, and user accounts Maintain and improve the internal helpdesk system and ensure SLA targets are met Deliver IT inductions More ❯

Stonewater are seeking an IT Solution Support Manager someone to manage a team of analysts to deliver the customer promise by ensuring an excellent level of service is provided to our customers and that application service availability meets the organisations service level requirements. You will provide expert support, advice and guidance on business applications and systems … and ensure they are fit for purpose, stable, and ensure continuous improvement in performance and value for money within the Solution Support function, in line with the Stonewater IT strategy. Acting as a thought leader on our selected business solutions, researching and reviewing industry best practice and upcoming changes to technology, you will configure and manage software, technologies … and controls and support internal teams and suppliers in the secure configuration of software and systems. This role will be at the forefront in ensuring the availability of the business applications whilst also supporting the changes necessary for the business to evolve as an innovative, digitally focused housing association! The ideal candidate will: Hold a degree in computer related More ❯