New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello Careline Limited
to lead the operational stability of our IT services. This pivotal role ensures that our IT operations are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change … integrity. You will have 7 plus years of proven experience in IT service delivery leadership. Education : Bachelor's degree in Information Technology, Computer Science, or a related field Certifications : ITIL Foundation Certification is required (minimum requirement); additional ITIL Intermediate or Expert-level certifications are preferred. Experience managing teams and third-party suppliers. Deep understanding of SLA, availability … and capacity principles Strong analytical and decision-making skills Familiarity with monitoring and reporting tools Advantageous but not essential Experience in health tech or critical service delivery Additional ITILcertification in Monitoring, Capacity Planning or Service Management Tools Knowledge of high-availability and disaster recovery design Working knowledge of cloud performance and scaling principles READY TO APPLY If More ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Adecco
with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITILCertification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you are ready to take on More ❯
partners (e.g., Microsoft, Cisco). Familiarity with incident, change, and problem management disciplines; knowledge of Remedy ITSM toolset is a plus. Desired Skills/Experience: Telephony and network experience. ITILCertification with an in-depth understanding of ITIL principles is a plus. If you're ready to take your career to the next level as a Collaboration More ❯
Ruscombe, Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Source4 Personnel Solutions
of IT infrastructure and network topology Comfortable with working flexible hours, including shift and potential on call responsibilities Security Clearance or willingness to undergo the clearance process is required ITILcertification is preferred but not essential Proficiency in Microsoft Office skills, Email, Word, and Excel Personal Skills: Self-motivated Able to work independently and take initiative with minimal More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITILcertification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship* ITIL certifications* Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯