6 of 6 Remote/Hybrid ITIL Foundation Certificate Jobs in the South East

Change Enablement team. Participate in an on-call rota for up to seven days per calendar month when required. Essential Skills & Experience ITIL Foundation certification. Strong understanding of IT Service Management and Change & Release Management processes. Experience managing releases, risks, dependencies, and stakeholder expectations in complex IT environments. … operational processes. Proven track record of delivering results and meeting performance targets. Experience working within government or highly regulated environments. Desirable Skills & Qualifications ITIL Managing Professional/Intermediate certifications. ITIL Specialist - Create, Deliver & Support Certification. ITIL Practice Manager - Plan, Implement & Control Certification. Agile Foundation Certification ...

stakeholder management skills. Customer-focused approach with the ability to perform effectively under pressure. Desirable Experience working within an MSP or IT Services environment. ITIL Foundation certification or equivalent. Experience using PSA and ITSM platforms such as HaloPSA. Previous involvement in service improvement and operational change initiatives. What ...

trends and implement proactive service improvements. Produce service reports, dashboards and performance metrics, providing data-driven recommendations to improve operational efficiency. Ensure adherence to ITIL best practices and review service designs to confirm operational readiness and supportability. Skills & Experience Proven experience in Major Incident Management and Problem Management. ITIL Foundation certification or equivalent practical experience. Strong understanding of infrastructure, cloud services, networking and applications. Experience with Service Management tools, reporting platforms and dashboard creation. Excellent analytical, problem-solving and decision-making skills. Outstanding communication and stakeholder management abilities. Experience producing management information and KPI reporting. Knowledge ...

service management principles Qualification Criteria: Right to work in the U.K. MTA or equivalent entry-level IT qualification (desirable) Motivated to work towards an ITIL Foundation certification ...

activity. Produce management information and KPI reporting aligned to operational objectives. Drive continuous improvement initiatives through regular reviews and stakeholder engagement. Essential Skills & Experience ITIL Foundation certification (minimum requirement). Proven experience in Service Transition within complex IT environments. Experience documenting processes, procedures and operational readiness activities. Strong ...

transition issues and risks Support continuous improvement initiatives across Service Transition processes Provide guidance and coaching to operational resolver teams where required Skills & Experience: ITIL Foundation certified Proven Service Transition experience within complex IT environments Experience managing service acceptance and transition into live operations Strong stakeholder engagement ...