2 of 2 Remote/Hybrid ITIL Foundation Certificate Jobs in the South East

Required Skills & Experience Incident and Problem Management Expertise: Proven experience leading major incidents in a complex, business-critical technology environment. Strong practical knowledge of ITIL-aligned incident, major incident and problem management processes. Demonstrable experience facilitating root cause analysis and converting findings into sustainable preventative improvements. Ability to manage … monitoring, service, change and incident data. Working knowledge of modern infrastructure, cloud, networks, applications, cyber security and service monitoring concepts. Qualifications and Domain Knowledge: ITIL Foundation certification is required; advanced ITIL, SIAM, business continuity or crisis management qualifications are desirable. Experience working within a geographically distributed organisation ...

requirements related to access management. Strong communication, stakeholder engagement and documentation capabilities. Ability to collaborate effectively with security, infrastructure, application and operational teams. Desirable ITIL Foundation certification or equivalent. Knowledge of, or certification in, ISO 27001. Security certifications such as CISSP, CISM or equivalent. Experience operating within transport ...