2 of 2 Remote/Hybrid Infrastructure Management Jobs in the South East

team, providing first-class support for enterprise software used by organisations worldwide. This is an excellent opportunity for someone with a passion for networking, infrastructure and customer service to develop their technical expertise within a collaborative environment. About the Role Working alongside Engineering, Development and Customer Success teams … customers with software configuration, and ensure incidents are managed through to successful resolution. You'll gain exposure to enterprise networking technologies, authentication systems and infrastructure management while helping customers maximise the value of our software. Key Responsibilities Provide technical support for enterprise software applications. Diagnose, troubleshoot and resolve ...

will provide high quality technical expertise across our ICT service, diagnosing, managing and resolving complex technical issues across Microsoft 365 products, networks, data management and core infrastructure. Working within the ITIL framework, you will resolve incidents and complete projects from design through implementation, testing and transition to service. … arrangements through testing and continuous improvement of recovery processes. Senior Technical Analyst - Key Responsibilities: - Diagnose, manage and resolve complex technical problems across ICT core infrastructure, data management, networks and Microsoft 365 - Manage liaison with third party suppliers and support contractors to ensure effective problem resolution - Log, prioritise ...