2 of 2 Remote/Hybrid Matrix Management Jobs in the South East

ServiceNow environment, supporting ITSM and CMDB. You will define and own the multi-year ServiceNow roadmap, aligning platform capabilities with the Service Management and organisational goals and digital transformation initiatives. You will seek to improve the operational efficiency of the organisation through the use of ServiceNow by identifying … chair governance boards to ensure cross-functional transparency and lead engagement with senior directors to translate complex needs into deliverable requirements. Commercial & Vendor Management: Oversee licensing strategy, manage vendor relationships, and lead procurement activities, including the creation of Statements of Work (SOWs). Platform Development: Keep abreast of ServiceNow ...

events. Represent the Technology & Infrastructure team in vendor governance meetings , influencing strategic decisions. Key Interfaces: Internal: IT Leadership Team Cyber Security Team Business Relationship Management Architecture & Data Office Teams Senior Business & Functional Leaders across multiple markets End Users, including Executive-level stakeholders External: Outsourced IT service providers & technical teams … industry experience . Experience working with third-party service providers . Hands-on experience with Office 365, telephony, and networking solutions . Background in matrix management and cross-functional leadership. Why Apply? This is a fantastic opportunity to take ownership of a critical IT function within a well ...