London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics … CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security & Scalability: Design solutions with … a focus on security, performance, and scalability, utilise the broader Microsoft technology stack. Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics 365 and Power Platform Knowledge of software engineering best practices End More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Redline Group Ltd
that are predominantly marketed into the space, aerospace, and defence sectors. This role will be pivotal in leading the definition and implementation of semantic data models, PowerBI reporting, and CoPilot integration across the business. This role will act as the focal point for data reporting needs, champion the use of AI-driven insights, and drive system optimisation through collaboration … candidates for the Data & AI Solutions Lead role based in Milton Keynes, Buckinghamshire will have previous experience in; - Defining & maintain key semantic data models to support PowerBI reporting and CoPilot for PowerBI insights. - Lead development of PowerBI dashboards and data connections. - Act as the technical lead and mentor for CoPilot and PowerBI usage. The successful candidate for this … background in; - Proven experience in PowerBI development and semantic modelling - Strong understanding of data governance principles, DAX models and Power Query - Experience with SQL and relational databases - Familiarity with CoPilot for PowerBI and CoPilot agent development This position will require successful candidate to undergo Security Clearance (SC). Candidates will need to have lived in the UK for More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid / WFH Options
Redline Group Ltd
that are predominantly marketed into the space, aerospace, and defence sectors. This role will be pivotal in leading the definition and implementation of semantic data models, PowerBI reporting, and CoPilot integration across the business. This role will act as the focal point for data reporting needs, champion the use of AI-driven insights, and drive system optimisation through collaboration … candidates for the Data & AI Solutions Lead role based in Milton Keynes, Buckinghamshire will have previous experience in; - Defining & maintain key semantic data models to support PowerBI reporting and CoPilot for PowerBI insights. - Lead development of PowerBI dashboards and data connections. - Act as the technical lead and mentor for CoPilot and PowerBI usage. The successful candidate for this … background in; - Proven experience in PowerBI development and semantic modelling - Strong understanding of data governance principles, DAX models and Power Query - Experience with SQL and relational databases - Familiarity with CoPilot for PowerBI and CoPilot agent development This position will require successful candidate to undergo Security Clearance (SC). Candidates will need to have lived in the UK for More ❯
M365 Architect - Active SC required Rate - Up to £750 per day overall assignment rate to umbrella. Location - London Duration - initial 5 months Sanderson are working with a consultancy who are looking for a actively SC Cleared M365 Architect to join More ❯