Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactivemonitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactivemonitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactivemonitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactivemonitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum 25 days plus bank holidays
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
esure Group
Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice. Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage. Lead initiatives to improve availability, performance, and scalability through proactivemonitoring, capacity planning, and ongoing maintenance. Collaborate with development squads to … embed monitoring, reliability, and scalability best practices within the development lifecycle. Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns. Operate as a primary contact for pressing issues, employing technical skills to solve complex problems rapidly in coordination with other teams. Participate in out-of-hours on-call or standby duties when required. … Qualifications What we’d love you to bring: Deep experience of AWS (particularly EC2, EKS, Lambda, S3, IAM, etc) Monitoring/alerting tools (for example we use Grafana, Prometheus, Loki, CloudWatch and Dynatrace) SME on monitoring best practices for a variety of different platforms and technologies Docker and Kubernetes Git/Gitlab Jenkins/CI/CD/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AJ Bell
work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams More ❯
South East London, London, United Kingdom Hybrid / WFH Options
AJ BELL BUSINESS SOLUTIONS LIMITED
upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
the business to ensure the reliability, availability and performance. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactivemonitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯
Reigate, Surrey, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
reliability, availability and performance of Azure cloud based platforms. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactivemonitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Reed
are seeking an experienced Infrastructure focused candidate with Azure and On-Prem experience. This role is crucial for maintaining the operational integrity of our IT systems and requires a proactive approach to system maintenance, monitoring, and improvement. Day-to-day of the role: Support and maintain the infrastructure around the Azure-based Pension Administration system. Monitor server performance … ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDB database up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage networking components More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
Job Title: IT Infrastructure Engineer Contract Type: 12-Month Contract (Outside IR35) Location: Hybrid working, London Start Date: ASAP We are seeking a highly skilled IT Infrastructure Engineer to join a large organisation on a 12-month contract basis. This More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
our Azure-hosted Pension Administration system and business-critical applications. Cloud Infrastructure Engineer responsibilities: Support the Infrastructure around the Azure based Pension Administration system. Ensure all servers are in monitoring and the monitoring is fit for purpose. Respond to monitoring alerts. Ensure all servers are patched and conduct monthly patching. Perform maintenance on all virtual servers, set … up maintenance plans and proactive monitoring. Keep CMDB database up to date and update capacity planning spreadsheet. Ensure all servers are backed up, check daily for backup failures and resolve. Monitor certificate expiry and update certificates. Test that file restore, server restores and network failover test are successful. Business critical application support which runs on IIS, SQL, SSL certificates … the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information More ❯
Programme objectives including the future pilot and wave roll-out strategy, providing visibility on current system optimisation, support tracking each user organisation's implementation status as well as proactively monitoring user organisation's performance over time to get ready for the future solution. Stakeholder Relationship Management 1. Build and manage relationships with the future supplier and within NHS regions … implementation goals for the future solution. Project and Programme Management: Strong skills in operational and programme management, project planning, and implementation, including creating frameworks, readiness assessments, delivery plans and monitoring progress. Stakeholder Engagement and Relationship-Building: Proven skills in building relationships and engaging stakeholders at senior executive leadership levels to foster collaboration and ensure shared goals are met. Data More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
McGregor Boyall
The successful candidate will act as a technical consultant to ensure observability efficiency and AIdriven insights across the business. Key skills/experience required: Experience designing and configuring advanced monitoring solutions using Dynatrace tools, including APM, anomaly detection, alerting, synthetic and log monitoring, RUM, DQL, and system integrations. Help maintain automatic end-to-end business flow visualizations in … roles and responsibilities for observability, recommending improvements with a strong focus on operational resilience and business continuity. Ability to work with cross functional teams to identify critical assets, enhance monitoring capabilities, and ensure observability standards are met. Leverage Davis AI for proactivemonitoring-detecting anomalies, identifying root causes, and generating predictive insights. McGregor Boyall is an equal More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Claranet Limited
future market-leading multi-solutions portfolio that Claranet offers to customers that enables cross and up sell. Essential duties and responsibilities Supporting Oracle Database platforms. This will include: Troubleshooting Monitoring Optimisation/tuning of system performance Database Migration Security Reporting On-Call for fourth-line support 24/7 rota. Automation of all support activities including backups, patching, and … content for internal use by our engineering teams Teams to collaborate with Customer Experience and Managed Services – ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions Customer Success and Growth – ensure that the portfolio is up to date, meets customer needs and enables More ❯