3 of 3 Remote/Hybrid Qualitative Research Jobs in the South East

Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building … thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver ...

other UX designers. We offer a hybrid working arrangement with one or two days per week in our Milton Keynes office. Key Responsibilities: User Research & Insights: Conduct qualitative and quantitative user research and usability testing to understand user needs, pain points, and behaviours - presenting findings into problem … Sketch, Figma and Miro or similar. Strong portfolio showcasing case studies of your UX design process, thinking and outcomes; include examples of user research, wireframes, and final designs. Proven experience building products from 0 to 1 and proving market-fit rapidly. Strong understanding of agile principles and tools (e.g. ...

goals and customer needs Lead product discovery and delivery, translating insights into clear roadmaps, priorities, and measurable outcomes Drive data-informed decision-making using qualitative research, experimentation, and performance metrics Collaborate closely with engineering, design, data, and commercial teams to deliver high-quality, scalable solutions ...