2 of 2 Remote/Hybrid Quantitative Research Jobs in the South East

Value and Analytics function. You will use data to improve digital products and services used by customers and learners worldwide. Working with product, research, marketing and operational teams, you will measure performance, analyse customer behaviour and turn complex information into practical recommendations that improve user experience, efficiency and commercial … outcomes. This role is suited to a data and analytics professional with strong quantitative skills, experience creating dashboards and the confidence to explain findings to technical and non-technical stakeholders. The Role You will support the measurement, analysis and reporting of product and service performance, developing metrics across ...

intuitive website experiences, user interfaces and digital journeys. Create and recommend compelling UI and UX solutions that improve usability and customer satisfaction. Conduct user research, interviews and feedback sessions to uncover customer needs and behaviours. Use research, data and design-thinking methodologies to understand user needs, identify pain … opportunities for optimisation and conversion improvements. Lead workshops using to solve complex user challenges. Conduct usability testing and evaluate design concepts through qualitative and quantitative research. Collaborate with stakeholders across the organisation to deliver customer-centred digital solutions. Support the evolution of the company’s customer experience strategy. Work ...