1 to 25 of 29 Remote Root Cause Analysis Jobs in the South East

Cleared or Eligible for SC Clearance Your responsibilities: Deploy, configure, and monitor AWS services ensuring high availability, scalability, and security. Respond to and resolve infrastructure and service incidents with root cause analysis and preventive measures. Handle change requests, track recurring issues, and work on long-term fixes to improve system stability. Implement and maintain observability solutions using … configuration and deployment management experience with CI/CD Desirable skills Hands-on experience with Terraform or CloudFormation for infrastructure provisioning and automation. Strong knowledge of Splunk for log analysis and troubleshooting. Strong problem-solving skills and analytical thinking. More ❯

with IT and development teams to ensure secure system architecture and application development. Maintain and enhance incident response procedures and disaster recovery plans. Investigate and document security breaches, providing root cause analysis and remediation plans. Conduct security awareness training for staff and ensure compliance with internal policies and regulatory requirements (e.g., FCA, GDPR, ISO 27001). Stay More ❯

with IT and development teams to ensure secure system architecture and application development. Maintain and enhance incident response procedures and disaster recovery plans. Investigate and document security breaches, providing root cause analysis and remediation plans. Conduct security awareness training for staff and ensure compliance with internal policies and regulatory requirements (e.g., FCA, GDPR, ISO 27001). Stay More ❯

infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience … Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. ️ Server & Application Support Troubleshoot server issues across cloud (AWS), on-premise More ❯

Knowledge of Windows operating systems from 2016 to 2022 Experience in Redhat Satellite, Ansible Automation Platform Excellent experience in day-to-day BAU task and queue management. Working on root cause analysis (Problem Management) and maintains high level security for servers. Keep the servers with industry security standards, Apply ITIL process throughout the lifecycle of server administration More ❯

customer support. Key Responsibilities: Customer Support & Issue Resolution – Investigate and resolve escalated support tickets, meeting SLA targets. Communicate effectively with customers via email, phone, and support portal. Technical Troubleshooting & Analysis – Perform root cause analysis using SQL, application logs, and API integrations to identify and resolve system issues. User Acceptance Testing (UAT) – Support customers during UAT cycles … Cloud & SaaS Technologies (Microsoft Azure, Office 365, Azure AD, MFA). PowerShell, Bash scripting, and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and root cause analysis. What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + Birthday Day + Bank Holidays Contributory Pension More ❯

Oversee technology issues management and risk acceptance processes. Lead on the 2LoD review of material Technology Incidents and Risk Events ensuring that actual/potential losses, fix details and root cause analysis is reported in a timely and accurate manner within risk governance. Strategic challenge of 1LoD identification and evaluation of risks associated with technology regulatory change … of mitigation strategies. Escalate material technology risks and issues within the Chief Risk Office and to wider risk governance and recommend appropriate mitigation. Provide insightful data driven technology risk analysis to support risk-based decision-making. Report emerging technology risks within risk governance as part of integrated risk reporting. Provide subject matter expertise on emerging technology risks, including cloud … as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience impact assessments would be advantageous. Core skills and competencies A strong working knowledge of Microsoft products including Excel and Word, strong analytical skills and ability to provide More ❯

and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead root cause analysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯

not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities for enhancing efficiency, leveraging orchestration technologies to streamline and automate. Lead 'Root Cause Analysis' investigations into network faults, security and performance issues. Support the Principal NetOps Engineer and Architects with project implementation. Liaise with third party service providers for More ❯

escalations Conduct advanced threat hunting using the Microsoft Security Stack. Build, optimise and maintain workbooks, rules, analytics etc. Correlate data across Microsoft 365 Defender, Azure Defender and Sentinel. Perform root cause analysis and post-incident reporting. Aid in mentoring and upskilling Level 1 and 2 SOC analysts. Required Skills & Experience: The ability to achieve UK Security Clearance More ❯

to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up More ❯

and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and root cause analysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in root cause analysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯

Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯

Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct root cause analysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯

services. Monitor and report on SLAs, KPIs, and service health for all technology suppliers (MSP and non-MSP). Manage the incident and problem lifecycle, ensuring timely resolution and root cause analysis for major issues. Lead service reviews and coordinate post-incident reviews and continuous improvement actions. Collaborate with Product Owners to prioritise operational fixes and stability … restaurant industry Excellent stakeholder engagement skills, especially with business-facing teams Experience working with or managing outsourced IT service providers Strong analytical and reporting skills (e.g., service dashboards, trend analysis) Desirable: ITIL certification (Foundation or above) Experience with POS systems, payment technologies, or BOH platforms (e.g. Oracle, Fourth) Familiarity with service management tools (e.g., TopDesk) Personal Attributes: Calm under More ❯

the teams and supporting the customer base ensuring that the knowledge is documented and shared. Primary responsibility for taking over major impacting service incidents, owning the investigation, diagnosis, identifying root cause and rollout of mitigating actions to permanently fix the underlying issue. Be responsible for identifying opportunities within customer sites to work with relevant stakeholders to remove underlying … and in writing to both technical and non-technical audiences. Creative, analytical problem solver with the ability to apply original and innovative thinking. Incident Management: Handling outages, escalations, and root cause analysis. Able to manage changing workload and priorities. Able to work both within a team and using own initiative. A proven passion for ICT and all things More ❯

understand project requirements and deliver high-quality solutions. Identify and fix performance bottlenecks in both front-end and back-end systems. Debug issues across the entire stack and perform root cause analysis. Continuously monitor application performance and make improvements to ensure high availability and responsiveness. Your Profile Essential skills/knowledge/experience: Experience with Azure PaaS Services More ❯

in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the … coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major incident More ❯

in a rapidly changing ServiceNow environment. The opportunity You’ll develop, lead, and embed effective processes for major incident and problem management. From critical incident resolution through to driving root cause analysis and post-incident learning, you’ll be responsible for ensuring high-quality coordination and governance across the function. What you’ll focus on Leading the … coordination of major incidents, ensuring services are restored quickly and safely Running post-incident reviews to embed lessons learned and identify improvements Governing the problem management process and overseeing root cause analysis Chairing problem reviews and influencing senior stakeholders across Group Technology Driving continuous improvement across tooling, reporting, and process maturity Documenting and maintaining the major incident More ❯

at the forefront. You'll ensure the appropriate resources are in place to deliver works, manage fleet and permits, and identify procurement needs. Your role will also include conducting Root Cause Analysis for delays, managing supplier performance, and working closely with the Network Access Team to optimise scheduling and site-sharing opportunities. Additionally, you'll help reduce … Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct Root Cause Analysis for delays and missed targets. Identify procurement needs and manage supplier performance. Ensure maintenance resource availability and communicate plans to the scheduling team. Monitor and More ❯

at the forefront. You'll ensure the appropriate resources are in place to deliver works, manage fleet and permits, and identify procurement needs. Your role will also include conducting Root Cause Analysis for delays, managing supplier performance, and working closely with the Network Access Team to optimise scheduling and site-sharing opportunities. Additionally, you'll help reduce … Monitor and update the management system with detailed defect progress to justify claims and mitigate penalties. Coordinate with the Network Access team to optimise schedules and site-sharing. Conduct Root Cause Analysis for delays and missed targets. Identify procurement needs and manage supplier performance. Ensure maintenance resource availability and communicate plans to the scheduling team. Monitor and More ❯

fast-paced, growing organisations Excellent communication, influencing, and stakeholder management skills Data-driven at heart, with strong quality improvement and analytical capability Skilled in policy writing, audit methodologies, and root-cause analysis Strong project-management skills and organised approach UK work authorisation Desirable: Experience in digital health/health technology Familiarity with ISO 13485 or ISO More ❯

the design, development, and maintenance of the test automation framework. Write, review, and maintain high-quality automated test scripts. Promote and implement automation best practices and industry standards. Drive root cause analysis processes to minimise time-to-resolution for defects. Requirements: Strong and proven experience in software quality assurance, test automation, and QA leadership. Proficiency in C# More ❯

testing versus just comparing parameters on datasheet OR when a PCB change is required versus a just a component drop-in/replacement. Component-level troubleshooting, problem solving and root cause analysis. Act as the intermediary between R&D and Production to resolve any issues relating to component, supplier changes and new product introduction. Electronics Design Engineer requirements More ❯

a requirement to attend offices in Hampshire one to two days per week, on average. Your main responsibilities as Lead Business Analyst will be to gather requirements and provide root cause analysis to provide the business with system efficiencies as they move to new technology. You will support a small team in process definition, user story creation … business cases etc. It is essential for this role that you have experience of supporting Dynamics 365 projects. Essential experience: A successful commercial track record in an IT Business Analysis capacity Dynamics 365 experience Experience of various project management techniques such as Agile, WAgile, Kanban, Waterfall, and Scrum Technical documentation Working with multiple project teams, stakeholders, and suppliers A … business analysis certification and (ideally) another IT specific certification Agile techniques (User Stories and Acceptance Criteria in particular) would be highly desirable for this role Experience from within a public sector setting would be highly desirable for this role, although not essential Ready to take the first step to your next step? Ready to be brave? Then we’re More ❯