1 to 25 of 29 Remote Root Cause Analysis Jobs in the South East

stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers by genuinely ensuring that … Senior Leadership team specifically within Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations root cause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information More ❯

and maintaining online ordering and automation platforms that we have built for our clients. The role will also involve performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen … troubleshoot problems. Develop support plan to prioritise and resolve multiple issues Maintain daily logs of operational issues and maintenance activities. Document and keep Standard Operating Procedures (SOPs) updated. Perform Root Cause Analysis at the end of major or recurring incidents which can then be used for Problem Management Analysis of Incidents and Change Requests (BAU and More ❯

Ensure that all Test defects are captured and reported to the key stakeholders and proved an End to End resolution plan for such items Steer vendors during troubleshooting and root cause analysis activities Present Test progress reports to senior stakeholders in the customers organisation Create a final Test exit report and system deployment method of procedure documents … experience of multi vendor RAN network virtualizing solutions such as Open RAN is a plus Proven Operational hands-on troubleshooting in multivendor environments Exceptional technical problem identification ability and Root Cause Analysis coordination Excellent Defect handling across multiple vendor domain's. Excellent level of technical presentation, communication and planning skills. Ability to prepare & deliver complex technical concepts More ❯

gas compressors, Generators, Gearboxes, Pumps and Motors, Their products offer superior performance and availability along with environmental benefits. Position Summary Selected candidate will participate and execute 1) Design and analysis of our systems, 2) Create the technical content for sales proposals, 3) Support the commissioning of new and existing systems. The candidate will interact with customers, serving as a … support and troubleshooting of systems, and continuous design improvements of products. Essential Job Functions Include Complete rotordynamic and control system analyses. Support mechanical and electromagnetic design process, including stress analysis, heat transfer analysis and electro-magnetic analysis. Use knowledge of Solidworks and SW Simulator to perform FEA analyses and support checking of drawings. Provide interface between rotordynamic and … or rotating equipment would also be preferred. Candidate will have working knowledge of XCEL, Solidworks, and FEA software. The candidate should have an academic background in mechanical design, stress analysis, heat transfer analysis, dynamics, electromagnetics, electronics, instrumentation, signal processing, materials, and control systems. The candidate should have experience with reviewing detail mechanical drawings and specifying dimensioning and tolerancing More ❯

Data Analyst Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation to maintain consistency Proactively profile data … to ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping Excellent documentation and stakeholder management abilities Financial Services experience More ❯

stakeholders in relation to cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing root cause analysis to understand how incidents arise. Acting as the key contact and escalation point for the SOC and Thames Water Digital teams. Supporting out-of-hours More ❯

across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation … mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised … GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Experience creating and maintaining security More ❯

to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯

reviews; contribute to documentation and user manuals Support deployments, environment configuration, and deployment activities. Work cross-functionally with project managers, systems engineers, and end users to refine requirements Drive root-cause analysis, retrospectives, and improvements that enhance Safety, Quality, Delivery, and Cost Strong problem-solving, systems thinking, and debugging skills Clear, concise communication and documentation Collaboration and … server) and schema design Experience using Visual Studios Understanding of the Software Development Lifecycle Proficient in Windows 10 application development Desirable Qualifications/Requirements Strong knowledge of Object-Oriented Analysis and Design, Software Design Patterns and coding principles Bachelor's degree in computer science or "STEM" Majors (Science, Technology, Engineering and Math) with advanced experience Real-time or near More ❯

system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests in line with SLAs Provide break/fix troubleshooting and root cause analysis across supported systems Collaborate with infrastructure teams to support system scalability and optimization Facilitate alignment between delivery teams and Information Security, Infrastructure Partner with stakeholders More ❯

prioritise and deliver high-impact solutions. SQL & Data Validation Write and optimise SQL queries to extract, manipulate, and validate data. Support data profiling, cleansing, and quality assurance activities. Perform root cause analysis on data anomalies and inconsistencies. Data Product Design & Delivery Work with Data Engineers to design scalable data pipelines and models. Contribute to feasibility assessments and More ❯

line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. Perform root cause analysis on recurring or complex issues to prevent future occurrences. Provide reports and documentation on findings to management and other teams for further review or corrective More ❯

and establish ongoing measurement and improvement processes.Develop data quality dashboards and reports to provide visibility of quality levels and trends across various domains.Define and manage data issue processes, including root cause analysis, remediation tracking, and escalation.Collaborate with the Data Platform Product Owner and Data Architect to ensure alignment with the wider data architecture and governance model.Support data More ❯

ongoing measurement and improvement processes. Develop data quality dashboards and reports to provide visibility of quality levels and trends across various domains. Define and manage data issue processes, including root cause analysis, remediation tracking, and escalation. Collaborate with the Data Platform Product Owner and Data Architect to ensure alignment with the wider data architecture and governance model. More ❯

by implementing logging, monitoring, and alerting systems (e.g. Azure Monitor, Datadog, etc.). Partner with internal teams to improve resilience, automate toil, and reduce lead time to deployment. Drive root cause analysis and reliability improvements from incidents. What we're looking for Production-grade coding experience: Proficient in writing maintainable, testable, and scalable code in real-world More ❯

and risk management. Mentor junior team members and maintain SharePoint information management. Experience: Demonstrable experience of operating in IT systems support roles Proven experience handling complex IT incidents, conducting root cause analysis, and implementing solutions to prevent recurrence. Expertise in Azure, Microsoft 365, Intune, and troubleshooting. Familiarity with cybersecurity frameworks (e.g. NIST, ISO 27001, CIS). Strong More ❯

automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct root cause analysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯

automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct root cause analysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯

automation, process efficiency, and reporting accuracy - Perform billing, supplier, and general ledger reconciliations to maintain data integrity- Identify and resolve discrepancies between customer, supplier, and internal records and conduct root cause analysis on revenue leakage and implement corrective actions - Financial Governance & Compliance, ensuring all billing activities comply with internal financial controls, VAT invoicing regulations, and data protection More ❯

and maintaining network architecture. Configuring and managing firewalls and network security systems. Monitoring and optimising network performance. Proactively identify and resolve issues and providing technical support, incident response and root-cause analysis for network faults. Collaborate with multi-functional teams to deliver project requirements. Document network configurations, maintain standards and protocols, support audits and compliance. What youll More ❯

including NetSuite and related integrations, by managing helpdesk queries, assisting end-users, ensuring timely resolution within SLA guidelines. Act as a business partner to Functional Leads and SMEs, providing analysis, insights, and guidance to identify opportunities for process and system optimisation Support business projects and new enhancements, integrations, and business software - including solution design, producing spec/Business Requirements … Regression, SIT and UAT); roll out/launch and training Ensure retail/3PL EDI connections and documents are effectively managed and are compliant. Assisting with queries and undertaking root cause analysis where necessary, including taking corrective action following customer chargebacks or disputes due to non -conformance. Profile A successful JD NetSuite Support Analyst should have: Experience More ❯

Periodic cadence with delivery team to: • Provide them with customer feedback/inputs on the proposed solution • Review the test cases to check 100% coverage of customer requirements • Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer • Deploy and facilitate new change requests to cater to customer More ❯

quality audits and assessments Work closely with engineering teams across design, verification, validation and packaging Partner with suppliers and manufacturing partners to enforce quality requirements Investigate product issues, perform root cause analysis, and drive corrective actions Support certification and customer reviews with thorough documentation Lead continuous improvement initiatives to enhance efficiency and reliability What Were Looking For More ❯

application teams to ensure databases and solutions meet performance and capacity requirements. Drive automation and standardisation of database processes. Manage incident, request, and problem resolution for database issues. Conduct root cause analysis of recurring failures and implement corrective actions. Provide operational reporting, including capacity trends, success rates, and incident metrics. Support disaster recovery planning, testing, and execution More ❯

to guide the development and deployment process. Incident Management: Lead incident resolution efforts from a technical standpoint, working closely with incident management teams to ensure quick and effective resolution. Root Cause Analysis: Investigate incidents to identify underlying issues and implement preventative measures. Technical Communication: Liaise with the Release Working Group to communicate upcoming changes impacting other teams More ❯