IT Problem Manager
- Hiring Organisation
- Surrey County Council
- Location
- Reigate, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £55486 - £60898/annum
challenges, driving continual improvement and influencing technical teams to deliver outstanding customer outcomes. You will play a key role in reducing recurring incidents, identifying root causes and developing Problem Management capability across a large and diverse technology estate supporting essential public services. As Surrey County Council continues its digital … identification, investigation and resolution of recurring and high-impact IT issues. Working across technical, service delivery, security and supplier teams, you will lead root cause analysis activities, manage known errors and help implement permanent solutions that improve service reliability and performance. This is a highly collaborative role ...