1 to 25 of 50 Remote/Hybrid Root Cause Analysis Jobs in the South East

opportunities to improve reliability, efficiency and customer outcomes. Develop structured improvement roadmaps aligned with contractual objectives, service strategy and wider business priorities. Facilitate workshops, root cause analysis and improvement sessions with operational and technical stakeholders. Develop business cases and improvement proposals, clearly defining objectives, costs, risks, dependencies … ITIL Continual Improvement practices and service management principles . Experience working across service management, operational support, engineering and architecture teams . Experience facilitating workshops, root cause analysis and stakeholder engagement activities. Strong analytical and problem-solving capability. Experience analysing service performance metrics, operational data and service reporting ...

Level 1 and Level 2 Service Desk colleagues. Support the management of major incidents, ensuring timely resolution and effective communication with stakeholders. Conduct root cause analysis and contribute to problem management activities to prevent recurring issues. Develop, maintain, and promote knowledge management resources to improve service quality … Windows operating systems, Active Directory, and enterprise technologies. Proven experience leading technical investigations and resolving complex IT incidents. Experience supporting major incident response, root cause analysis, and problem management activities. Strong leadership, mentoring, and coaching skills with the ability to support and develop technical colleagues. Experience using ...

neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents. As a Senior Incident Response Consultant on the Sophos DFIR team, you will … have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration occurred, provided the necessary evidence is available. ...

using Terraform, state management, and version control to deliver consistent, automated environments Own and lead major incidents end-to-end, using structured troubleshooting and root cause analysis to drive swift resolution while minimising customer impact Proactively monitor and optimise platforms, identifying and resolving potential issues before they … repeatable solutions You take full ownership of complex, high‐impact incidents, leading them end‐to‐end with clear communication, structured troubleshooting, and meaningful root cause analysis You stay calm under pressure, confidently coordinating across teams to minimise customer impact and drive fast resolution You proactively monitor ...

Carry out in-process, final and first article inspections to verify that defined processes consistently deliver products that meet specification. Manage non-conformance reporting, root cause analysis, corrective and preventive actions to support continual improvement and prevent recurrence. Work with project, production and process teams to improve … approved Lead Auditor qualification is preferred. Experience working in a business improvement environment, with knowledge of recognised improvement frameworks. Experience in the use of root cause analysis and problem-solving methodologies. Notice: Due to the nature of the programs we deliver for our customers, candidates may need ...

their operational environments while continuously enhancing their cyber defense posture.What You Will DoIncident Response & Threat InvestigationInvestigate and response of high-severity OT security incidents.Perform root cause analysis to determine threat origin, attack scope, and affected assets.Conduct threat analysis across industrial environments.Analyze network traffic, system logs … such as PLCs, RTUs, DCS, SIS, SCADA, HMI, MES, or Historians.Understanding of OT and ICS architectures and operational environments.Experience investigating security incidents and performing root cause analysis.Hands-on experience with SIEM technologies, event monitoring, detection use cases, alert tuning, escalation workflows, and threat intelligence.Experience analyzing firewall logs ...

messaging retention, legal hold, eDiscovery and compliance requirements in partnership with Legal, Privacy, Compliance and Records Management teams. Lead or support major messaging incidents, root cause analysis, corrective actions and service recovery. Develop secure PowerShell and Microsoft Graph automation for messaging administration, reporting and service health monitoring. … permissions relevant to messaging. Strong Exchange Online PowerShell skills and experience using Microsoft Graph or comparable APIs. Experience leading major incidents, problem management and root cause analysis. Experience providing technical leadership, mentoring or line management to messaging support personnel. Strong written and verbal communication skills, with the ability ...

messaging retention, legal hold, eDiscovery and compliance requirements in partnership with Legal, Privacy, Compliance and Records Management teams. Lead or support major messaging incidents, root cause analysis, corrective actions and service recovery. Develop secure PowerShell and Microsoft Graph automation for messaging administration, reporting and service health monitoring. … permissions relevant to messaging. Strong Exchange Online PowerShell skills and experience using Microsoft Graph or comparable APIs. Experience leading major incidents, problem management and root cause analysis. Experience providing technical leadership, mentoring or line management to messaging support personnel. Strong written and verbal communication skills, with the ability ...

other physical technologies into wider systems. Perform software, hardware and integrated systems testing. Diagnose complex technical issues across hardware, software and networks, carrying out root-cause analysis through to resolution. Manage system configurations, software and firmware versions and associated technical records. Produce technical specifications, test documentation, reports … software integration. Working with IoT, edge or other network-connected devices. Hardware, electronics, sensors, cameras, controllers or similar physical technologies. System testing, troubleshooting and root-cause analysis. Configuring and maintaining servers and associated infrastructure. Building or configuring test environments and test systems. Technical documentation and configuration management. Applications ...

University, you will contribute to the design, development, and support of high‐quality software solutions, working across the full software development lifecycle, from requirements analysis and system design through to coding, testing, and deployment. These positions will work within product teams delivering and evolving user‐facing services, building scalable … easily retrievable. Data Modelling & Database Design: Contribute to data modelling and assist with database design to support application development and data integrity. User Experience & Analysis: Support user experience design and analysis to ensure that the software solutions are user‐friendly and meet stakeholder expectations. Monitor Emerging Technologies: Stay ...

customers and systems for all Managed Service Platforms Implement observability and proactively monitor our Azure Cloud footprint, utilising dashboards, alerts and runbooks Incident response, analysis, remediation and associated post-incident root cause analysis reviews Support performance/reliability testing and capacity planning activitiesPerform routine system upgrades ...

Process Discovery, Mapping & Documentation Conduct discovery workshops, interviews, shadowing and data reviews. Produce BPMN 2.0 process maps, SIPOCs, RACIs, SOPs, and process hierarchies. Process Analysis & Insight Analyse performance, risks, pain points and inefficiencies. Support root-cause analysis, bottleneck assessment, and present insights to senior stakeholders. Improvement … Compliance & Stakeholder Engagement Maintain documentation aligned to governance frameworks. Run workshops. Ensure processes reflect regulatory and compliance requirements. Must-Have Process Engineering/Process Analysis background - not Business Analysis Strong BPMN 2.0 and process modelling understanding Lean/Six Sigma/CMMI experience Process mapping tools - Visio, ARIS ...

with adjacent infrastructure teams. Incident, problem and service restoration: Act as a senior technical escalation point for complex Wintel incidents, performing triage, service restoration, root cause analysis and follow-up problem management activities in line with ITIL practices. Operational procedures and runbooks: Review, improve and create SOPs ...

platforms. Participate in audit and compliance activities. Monitoring & Incident Management Monitor infrastructure services and respond to alerts. Investigate and resolve complex infrastructure incidents. Perform root cause analysis and implement preventative measures. Support business continuity and disaster recovery testing. Participate in on-call support and maintenance activities ...

scalability, and high availability, supporting a zero-downtime approach wherever possible. Monitor and manage Kubernetes environments, proactively identifying and resolving issues. Investigate incidents, conduct root cause analysis, and implement long-term solutions to prevent recurrence. Support infrastructure and application upgrades through planning, testing, and deployment activities. Develop ...

cost efficiency, and speed. Implement automated testing, CI/CD patterns, and deployment best practices for Foundry-based data assets. Troubleshoot production issues, ensure root‐cause analysis, and drive long-term fixes. Translate ambiguous business requirements into scalable data engineering solutions. Support Foundry Workshop apps, dashboards ...

strategic marketing support. Key Responsibilities: Performance Monitoring: Track core digital metrics including web/app traffic, content engagement, social listening, and sales conversions. Root Cause Analysis: Perform drill-down analysis to identify why targets are missed or metrics decline, and propose actionable solutions. Reporting & Dashboards: Design ...

timelines, service and availability impact assessments, and ensuring recommendations are tracked to completion. Proactively raise and manage Problem records arising from incident investigations, supporting root cause analysis to reduce incident volumes and recurring issues. Collaborate with the IT Service Manager and Project Managers to define support requirements … Atlassian toolsets. Strong written and verbal communication skills to bridge the gap between technical teams and non-technical stakeholders. Excellent analytical, problem-solving, data analysis and reporting skills. Customer service orientation: A focus on understanding and meeting the needs of internal and external customers. Process improvement mindset: Ability ...

educational resources). Within the assessment market we are experts in providing solutions for online exam testing and marking and the management and analysis of educational data. We work with government ministries, exam boards and professional awarding bodies for high stakes assessment such as GCSEs, ALevels, and professional qualifications. … core values: Customer success, high standards, respect for others, innovation, openness and enjoyment at work. Proven problem-solving skills: ability undertake complex root cause analysis and create customer facing and internal reports and recommendations. Experience of supporting internal and client-facing cloud-hosted applications. Experience of supporting ...

globally recognised organisation.Key ResponsibilitiesConduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities.Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network.Deliver detailed forensic root cause analysis (RCA) and investigation findings to both … improvements over time.Proven experience conducting enterprise-scale digital forensic investigations across Windows and Linux operating systems.Strong knowledge of forensic artefacts including event logs, registry analysis, browser artefacts, file systems, persistence mechanisms, lateral movement techniques, and file-less attacks.Experience with threat hunting, security operations, incident investigation, and security technologies such ...

test scripts using industry‐standard tools Collaborating with cross‐functional teams to clarify requirements and ensure testability Identifying, documenting, and tracking defects, and performing root cause analysis where required Mentoring junior testers and supporting their development through pairing and feedback Contributing to the continuous improvement ...

production support. System Reliability & Operational Support Support the operation of production systems, ensuring reliability, performance, and availability. Investigate and resolve issues, contributing to root cause analysis and continuous improvement of system resilience. Ensure solutions are designed with operability in mind, including monitoring, logging, and supportability. Quality & Engineering ...

resilience testing, accessibility by design and production supportability. Coach engineers and technical lead through design reviews, pairing, code reviews and communities of practice Lead root‐cause analysis for complex technical issues and ensure systemic improvements are captured in product backlogs. Architecture governance and documentation Maintain an accurate ...

validation checks. Automate network patch workflows using Ansible, Netmiko, NAPALM, or vendor APIs (Cisco NSO/DNA Centre). Lead maintenance window planning: impact analysis, rollback testing, stakeholder communication, and CAB submission. Oversee configuration backup integrity (RANCID/Oxidised/Cisco NSO) before every patching activity. Conduct structured rollback … failed upgrades; perform root cause analysis and document findings. Integrate network vulnerability data from Qualys/Tenable into the patch prioritisation workflow. Monitor network stability post-patching using NMS/IPAM tools (SolarWinds, NetBrain, Infoblox). Act as L2 escalation for L1 patch-related issues and routing ...

Responsibilities Conduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities. Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network. Deliver detailed forensic root cause analysis (RCA) and investigation findings to both … monitoring solutions. Hands-on knowledge of forensic tools such as X-Ways, EnCase, Autopsy, TimeSketch, and Plaso, with familiarity in cloud forensics and memory analysis considered advantageous. Demonstrated ability to communicate complex technical findings clearly through reports, executive summaries, and stakeholder engagement. Minimum of 5 years of experience within ...