1 to 25 of 26 Remote/Hybrid Root Cause Analysis Jobs in the South East

Implement progressive delivery practices Reliability & Observability Define and track SLIs/SLOs Enhance monitoring, alerting and incident response processes Lead post-incident reviews and root cause analysis Drive reduction of operational toil Security & Compliance Embed DevSecOps controls into pipelines Implement least-privilege IAM models Support … tooling experience (GitHub Actions, GitLab CI, Jenkins) Experience operating production SaaS environments Strong observability tooling knowledge (Datadog, Prometheus, ELK etc.) Incident management and root cause analysis experience Experience in regulated or security-conscious environments is highly desirable ...

timely and efficient manner Perform routine system checks and monitoring to ensure optimal application performance and security Identify, troubleshoot, and resolve technical issues through root cause analysis Assist with application testing, deployment, and release activities Collaborate with IT teams to develop and implement new software applications … experience working within a legal firm environment Proven experience supporting legal technology applications Strong hands-on experience with: iManage Intapp Excellent analytical, troubleshooting, and root cause analysis skills Experience using ServiceNow or similar ITSM platforms Basic PowerShell and SQL scripting experience for automation and support tasks Experience ...

operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...

systems, with a primary focus on SuccessFactors Employee Central . Youll act as a senior escalation point within the team, resolving complex issues through root cause analysis while supporting ongoing system improvements, releases, and change initiatives. Youll also play a key role in coaching colleagues, shaping processes … high-quality, customer-focused HR systems service. Key Responsibilities Act as a senior escalation point for complex SuccessFactors issues, resolving problems through detailed analysis and long-term solutions. Support daily operations, including triage calls, ticket prioritisation, and workload management. Configure and enhance SuccessFactors Employee Central , including writing technical specifications ...

tools, in line with documented SLAs. Investigate, respond to, and resolve security incidents and alerts, ensuring timely detection, containment, and remediation. Perform triage and root cause analysis of incidents, collaborating with IT and other teams to address underlying security issues. Conduct email threat analysis using both … defence practices and modern attack techniques. Hands-on experience with security technologies such as EDR, XDR, SIEM, SOAR, IDS, and IPS. Experience in vulnerability analysis, security alert analysis, incident response, and email threat analysis. Ability to read and understand scripting and query languages such as PowerShell, Python ...

apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindsetanticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices ...

evolve a scalable cloud data platform Deliver Platform as Code using modern infrastructure tooling Manage platform performance, capacity, and availability Own incident resolution, root cause analysis, and continuous improvement Collaborate with engineers and third-party providers to mature the platform Contribute to monitoring, observability, and cost optimisation ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build common data models for unified customer ...

maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps ...

Have expertise around the Data Platform capability Maintain the Data Platform for all Connells users, managing critical downtime and risk of disruption. To undertake root cause analysis and resolution of incidents. To undertake applicable out-of-hours support as required for operational running. Team Roles and Responsibilities ...

automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution and root cause analysis Maintaining operational standards and technical documentation Supporting modern deployment approaches within secure environments Required Experience Candidates should demonstrate strong experience ...

Rapid7 SIEM, Microsoft Defender, and Sophos AV. Investigate suspected cyber attacks including malware infections, phishing campaigns, identity compromise, and unauthorised access attempts. Perform triage, root cause analysis, containment, and remediation of security incidents. Lead or support incident response activities in line with internal policies and procedures. Escalate … understanding of common cyber threats, attack vectors, and incident response processes. Ability to analyse logs, alerts, and endpoint activity to determine scope, impact, and root cause. Good working knowledge of Windows environments and basic networking concepts. Strong documentation, reporting, and communication skills. Practical experience with security tools such ...

recovery, and restore solutions, with objective of improving operational effectiveness. Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes. Maintain and improve technical documentation, runbooks, and support procedures Technical Leadership Function as the primary escalation ...

recovery, and restore solutions, with objective of improving operational effectiveness. Lead technical input and support the team in major incidents and problem investigations, completing root cause analysis and implementing preventative fixes. Maintain and improve technical documentation, runbooks, and support procedures Technical Leadership Function as the primary escalation ...

SIEM, Microsoft Defender, and Sophos Antivirus. Investigate cyber security incidents including malware infections, phishing attacks, identity compromise, and unauthorised access attempts. Conduct incident triage, root cause analysis, containment, remediation, and recovery activities. Lead or support incident response activities in line with internal procedures and security standards. Escalate … Strong understanding of cyber threats, attack vectors, and incident response methodologies. Ability to analyse logs, alerts, and endpoint activity to determine impact, scope, and root cause. Good understanding of Windows environments and core networking concepts. Strong documentation, reporting, and communication skills. Practical experience with security tools such ...

service outcomes. Strong operational experience in Incident, Major Incident, Problem and Change Management, including leadership of major incidents, facilitation of PIRs, root cause analysis, and implementation of preventive actions. Working knowledge of ITSM tooling (e.g., ServiceNow) and operational reporting (ticket hygiene, backlogs, trends, MI packs). Excellent ...

operations and technical development Monitor service desk performance and ticket queues to ensure SLA targets and customer expectations are consistently achieved Support incident management, root cause analysis, and problem resolution across multiple client environments Assist with the implementation and support of Microsoft 365, infrastructure, cloud, networking ...

ExpressRoute. Security First: Managing enterprise-grade firewalls (On-prem and Azure WAF) to protect business-critical workloads. Technical Leadership: Providing 3rd line support, directing root cause analysis, and governing complex network changes. Who You Are Essential Requirements: Cisco Expertise: Must hold a Cisco Certified Network Professional (CCNP ...

tuning Nice to Haves Experience supporting both Linux and Windows environments VMware to Nutanix migrations VMware vSphere Ansible/PowerShell/scripting Backup platforms Root cause analysis leadership Infrastructure automation Why Join/Projects A good one this if you like infrastructure roles where the environment ...

/CD pipelines, automated testing, and Git-based workflows Deliver MUnit test coverage of 80%+ Provide BAU support including incident resolution and root cause analysis Mentor developers, conduct code reviews, and promote best practice About You Extensive experience in MuleSoft development (Mule 4) Strong capability with ...

/recovery platforms Automation tooling Cross-functional infrastructure teams Nice to Haves VMware to Nutanix migrations VMware vSphere Ansible Security or compliance-led environments Root cause analysis/service improvement work Why Join/Projects A lot of infrastructure roles talk about scale, but this one genuinely ...

Customer Support to ensure end to end readiness. Risk, Performance and Delivery Management: Proactively identify and mitigate risks, manage non conformities and CAPAs with root cause analysis, and track/report KPIs including quality, schedule adherence, test coverage, and audit outcomes. International travel required approximately … real time embedded systems and instrument control. Solid understanding of design controls, verification and validation. Familiarity with statistical methods for V&V, measurement system analysis and design for reliability. Highly organised with exceptional attention to detail. Clear and confident communicator, both written and verbal. Comfortable working within Microsoft ...

Okta, Jamf and endpoint security platforms Support onboarding/offboarding workflows and identity management integrations Monitor device compliance and drive proactive remediation activities Produce root cause analysis reports and contribute to continual service improvement Manage ticket queues and coordinate with third-party suppliers where required Support monthly ...

validation milestones Carry out safety risk assessments and ensure safe execution of testing Develop test tools, scripts and automation to improve efficiency Drive root cause analysis and corrective actions Support regulatory and certification testing requirements Contribute to building in-house test capability ________________________________________ What Were Looking For Essential ...