2 of 2 Remote Senior IT Support Jobs in the South East

Are you ready to step into a high-impact technical support role with real career growth? We're hiring a Senior Technical Support Engineer to join a dynamic and highly respected team, providing top-tier onsite and remote support for clients in the Finance sector for … an IT Consultancy. Hybrid working – 3-4 days per week onsite in Central London Exciting client environment – Financial, Legal, and MSP sector exposure What you’ll be doing: Managing incidents, change requests, and service delivery Working closely with executives, offering 2nd/3rd line support Vulnerability scanning, remediation … Nessus, Defender 365), and patch management Project support and client site technical improvements Key Technologies you'll work with: Office 365, Azure, SharePoint, Intune, Windows 10/11 Active Directory, Mimecast, Palo Alto, Telephony, AV systems Ideal candidate background: Previous experience supporting clients in the MSP, Consultancy, Legal, or More ❯

Sr. Client Services Engineer Sr. Client Services Engineer Location: Reading, United Kingdom THALES are looking to recruit a passionate & driven Senior Client Services Engineer to provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will … serve as a post-sales support liaison between company and customer and if needed, would be required to support pre-sales issues encountered during Proof of Concepts. You will be responsible for managing customer expectations, project deliverables, and providing cross functional escalation and communication during the lifecycle of … will recommend solutions and workarounds to known problems and advise customers on how to apply the solution or workaround. You will provide guidance and support on how to use Thales products with 3rd party solutions and supported integrations. You will reproduce previously unknown issues (if need be) and interface More ❯