surrey, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for a ServiceDeliveryManager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for … the successful ServiceDelivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) ServiceDeliveryManager - Job Purpose: The ServiceDeliveryManager is a significantly customer facing role that ensures customers have a More ❯
Dartford, London, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICEDELIVERYMANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICEDELIVERYMANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICEDELIVERYMANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICEDELIVERYMANAGER you will be responsible for planning and directing daily operational activities within the servicedelivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Bridge Recruitment UK Ltd
IT SERVICEDELIVERYMANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICEDELIVERYMANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICEDELIVERYMANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICEDELIVERYMANAGER you will be responsible for planning and directing daily operational activities within the servicedelivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Dootrix Ltd
Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As ServiceDeliveryManager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. … You will oversee service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our servicedelivery processes. You will serve as the key point of contact for clients, driving customer satisfaction … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯
Our Vision: Continue to be the leading UK mobile infrastructure services company. Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. We've come a long way … a team to meet the high standards expected of us and demand the best of ourselves through our values. About the Role The IT ServiceDeliveryManager is responsible for ensuring IT Service Management processes are enforced and adhered too, including overseeing the daily delivery of service whether delivered internally or via a 3rd party. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also More ❯
theale, south east england, United Kingdom Hybrid / WFH Options
Cornerstone
Our Vision: Continue to be the leading UK mobile infrastructure services company. Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our company’s development. We've come a long way … a team to meet the high standards expected of us and demand the best of ourselves through our values. About the Role The IT ServiceDeliveryManager is responsible for ensuring IT Service Management processes are enforced and adhered too, including overseeing the daily delivery of service whether delivered internally or via a 3rd party. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also More ❯
Loudwater, Buckinghamshire, United Kingdom Hybrid / WFH Options
Costa Coffee
career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Lead ServiceDeliveryManager, there's never been a better time to join. This role will ensure the delivery and maintenance of robust … resilient technology systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn't become a global coffee brand by sitting back. When you … values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Lead ServiceDeliveryManager is about so much more than bringing our coffee to the world. It's your chance to stir up real More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
The IT ServiceDeliveryManager is responsible for ensuring IT service management processes are enforced and adhered too, including overseeing the daily delivery of service whether delivered internally or via a 3rd party. 3 day hybrid working in the office each week. Great benefits … on offer to include a very generous holiday allowance. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also has operational responsibility … for the Remedy Managed Service provided by the incumbent 3rd Party Supplier. Responsibility for supporting project governance on behalf of IT Operations and overseeing project acceptance into service. Experience Needed: Extensive experience of working within IT Service Management, either in Service Management or ServiceDeliveryMore ❯