Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a ServiceDeliveryManager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services … with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you … success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Mastek
HIRING UPDATE 📢❗ Greetings from Mastek!!! We are actively hiring for Oracle ServiceDeliveryManager About the job 👇 Job Type: Permanent Start Date: ASAP Hybrid working model Role: Oracle ServiceDeliveryManager The ServiceDeliveryManager will be responsible for managing multiple Enterprise Cloud SaaS applications, complex integrations, and reporting solutions. Understanding … of Enterprise Cloud SaaS solutions like Oracle Cloud ERP, HCM, Supply Chain, CRM will be required to manage cloud service SLAs. Candidate should have prior experience working with Enterprise Application Vendors like Oracle and Salesforce. Good understanding of vendor eco-system for support, enhancement and cloud upgrades is required to be successful. The ServiceDeliveryManager … Candidate should have demonstrated experience in guiding teams towards continuous improvement of Enterprise Applications like Oracle ERP/HCM/SCM, reporting, planning, and budgeting. Key Responsibilities: Assure the delivery of high quality application support and maintenance services to Mastek’s customers by: Taking personal accountability for service management and demonstrating clear leadership and strategic direction to the More ❯
both restaurant operations and our expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world-class experiences for both our … people and our guests. We're looking for an experienced ServiceDeliveryManager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed Service Provider (MSP) and non-MSP suppliers — including our front of house and back … of house technology vendors. Working closely with our Product Owners, Technical Managers, Commercial Manager, and external partners, you will ensure that services are reliable, secure, and aligned with business needs and contractual obligations. You’ll proactively engage with stakeholders across our restaurants, and head office to understand pain points and opportunities — using that insight to shape service improvements More ❯
Reigate, Surrey, United Kingdom Hybrid / WFH Options
Intec Group
ServiceDeliveryManager Reigate (Hybrid) Job Specification Job title Job title ServiceDeliveryManager (SDM) - Business South Base location Reigate inTEC brand inTEC brand inTEC BUSINESS Job type Job type Hybrid Hours per week 37.5 Annual leave Annual leave 22 days, increasing with level of service Reports to Reports to Head of ServiceDelivery Hello, we are inTEC Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology. We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service. We aim to assist organisations … Our clients enjoy technology services that blend the expertise and scale of a large organisation with the personal touch and sentiment of a family-run business. Role Profile The ServiceDeliveryManager (SDM) is a significantly customer facing role that ensures customers have a local and dedicated point of contact regarding ongoing servicedelivery for More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
The Recruitment Group
Our client, a successful, innovative and growing business in Oxford, are recruiting 2 X ServiceDelivery Managers to join their Defence team. This role will be focused on managing relationships with your clients to maximise customer success and service delivery. We are looking for individuals with a proven track record in face-to-face client meetings and … month, with regular video calls with clients to ensure they are receiving first-class Customer Service. It is also important that you display experience in managing information within a service environment and have demonstrated the ability to present to clients. If you would like to know how we will store and process your data, please visit The Recruitment Groups More ❯