16 of 16 Remote/Hybrid Service Design Jobs in the South East

Service Consultant – Service Design & Transition Our client is urgently looking for a Service Consultant, with specialist skills around Service Design and Transition to join their team on contract basis, initially for 6 months with a view to extend. Please note, the role is OUTSIDE … role and you will be working closely with a variety of stakeholders including Architects, Project Managers and more generic business stakeholders. You will design and enable an embedded service management capability to support delivery of a managed service. Service Consultant – Key Skills: Service Design ...

Head of Public Sector Service Transformation Consulting Salary: £110,000 + 20% Bonus (up to 40%) + £6,600 Car Allowance Location: London/Hybrid Help transform services that impact millions of citizens. Work with Ministers, politicians and senior public service leaders. Modernise critical, high-volume public services. … newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is investing in a specialist Public Sector Service Transformation practice focused on the modernisation of critical, high-volume public services. This role offers the opportunity to shape how Government delivers mission-critical services ...

LGBTQ+ business community. Please do not contact the recruiter directly. Description We are seeking a Director‐level leader with end‐to‐end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery … high‐impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable ...

Head of IT Service Management £600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile … environment. You will be responsible for defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record ...

normal management responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. You will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This … where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery Manager (SDM), handing over the development of the proposal ...

between Woking, Surrey office and home) £35,000 - £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

remote/very rare travel may be required 6 months £600 per day In short: We are seeking a User Researcher to support discovery, design, validation and delivery across Strategic Infrastructure digital initiatives. In full: Strategic Infrastructure is at the heart of a major transition, helping deliver some … pain points, decision points, workarounds and system dependencies. Your work will help translate business processes and requirements into evidence-based product decisions, user stories, design recommendations and supplier evaluation criteria. You will support projects across areas such as Land, Planning, Environment and Assurance, ESG, work management, portfolio delivery ...

being current or qualified apprentices, they truly invest in developing homegrown talent. Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

Hybrid (time split between Woking, Surrey office and home) Salary: £28,000 Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps … organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help ...

document CyberArk Workflows (CYBR Flow) for access requests, approvals, entitlement management, and future integration with ServiceNow. Define and standardise PAM policies, onboarding journeys, service catalogues, operating models, and reusable access patterns for cloud teams. Act as the key liaison between security, architecture, engineering, governance, risk, and audit stakeholders … ensure alignment of requirements and controls. Produce and maintain business requirements, process flows, governance artefacts, onboarding documentation, and service design deliverables. Support automation and self-service initiatives by translating business requirements into scalable API-driven and Terraform-enabled access models. Profile The Business Analyst will proven experience ...

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate and Senior) to help deliver innovative digital solutions to a number … home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 2yrs+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived ...

Service Architect - 6 months - SC Cleared - London Rate: £675 per day IR35: Inside Location : London/Hybrid The role: A leading Government Institution are seeking a Service Architect (SC Cleared), to undertake an initial 6-month engagement (extendable).Producing detailed service designs, you will lead on projects … work, acting as an SME and ensuring the design meets user and wider programme needs. Experience requirements: Demonstrated strength in process, technical, and team leadership, with a drive to produce high-quality designs and foster a culture focused on technical excellence and creative problem solving. Reviewing, challenging and approving ...

ability to communicate clearly at sprint reviews. But you will also have the skills required to step-in and support the BA or Service Designers. Lead agile events, such as sprint planning, reviews, and retrospectives, ensuring clear communication and effective teamwork. Lead rapid experimentation, proof of concept and pilot … where appropriate, validating assumptions and iterating based on user feedback, data and measurable outcomes. Your Profile Significant experience in a user-centred product or service development project, ideally complex digital transformation environments. Experience shaping or delivering AI-enabled products, services or propositions. Understanding of AI technologies and delivery considerations ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

comfortable with that being 2-3 days per week. Client sites could be anywhere but will most likely be in & around London. Responsibilities Design, develop, and deploy Camunda-based process and decision automation solutions Implement and integrate Java-based microservices, APIs, and connectors within orchestration flows Translate BPMN … models into executable workflows and reusable components Collaborate closely with analysts and service designers to refine and iterate business processes Develop and maintain automated test suites, CI/CD pipelines, and containerised deployments Optimise Camunda engine performance and monitor workflow metrics for production environments Participate in code reviews, peer ...

senior GRC expert ready to step out of a corporate cost-center and run your own practice? A top-10 European Managed Service Provider (MSP) is hiring an entrepreneurial Head of GRC to take full strategic and commercial ownership of its fast-growing Compliance as a Service (CaaS … high-level client advisory and Virtual CISO (vCISO) delivery. Key Responsibilities Practice Growth: Scale and productize the CaaS roadmap, driving revenue, pricing strategies, and service design. vCISO Delivery: Act as the trusted boardroom advisor to mid-market clients across cyber security, risk, and resilience. Core Frameworks: Lead client assessments ...