19 of 19 Remote Service Design Jobs in the South East

our internal team, everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and More ❯

a seasoned subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across multiple technology domains. This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs … to commercial models. The Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers. This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes. In some instances, the Services Architect will remain engaged during and … post the implementation of services designed and may be required to participate in renewals. What you'll be doing Key Responsibilities: Designs relatively complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains. Conducts sales presentations, product demonstrations, installation, and maintenance of company products. Designs the Managed Service offering More ❯

contact us for more details! We don't just build technology. We build hope. Elekta is looking for a Lead level UX Researcher/Designer to join our global Design organisation and help us to lead the user experience and design strategy with user insights. Elekta's products enable the treatment of cancers with radiation therapy. Improving the … design and user experience of our products enhances the life and work of patients, oncologists and other healthcare professionals around the globe. The position will be based in either our Crawly, UK office or in our Helsinki, Finland Office. Design at Elekta At Elekta, UX Research synthesizes insights from aclinical team of physicians, radiation therapists, dosimetrists and physicists … and feeds these insights into product development, to ensure the clinical team can provide the best care for cancer patients. As a member of our multidisciplinary global design team, consisting of 26 professionals from the UK, US, Finland, and China, you will collaborate with experts in Industrial Design, UX Design, UX Research, and UX Development to create More ❯

Service Architect - Public Sector £500-£550 Outside IR35 Hybrid Working - 1-2 days on site a week The Service Architect will be responsible for designing and documenting service architecture and processes that aligns with business objectives. The Service Architect will be required to work closely with the M365 Project Manager, Technical Architects, Project team, service delivery teams and projects, and the wider stakeholder community. The Service Architect will ensure the new ICT service model supports not only the new M365 and Niche services but the continuation of service for existing and new technologies within the estate. Key responsibilities To be responsible for the development and documentation of the ICT Service Strategy and associated service model roadmaps. Creation of Service Architectures that maximises the efficiency of all support scenarios whilst minimising the costs for Service Delivery To ensure that the ICT service architecture meets all the relevant industry/national standards and demonstrates consistency of design across all ICT related programmes and projects. To design More ❯

CLEARANCE TO BE CONSIDERED*** JOB DESCRIPTION: The SAP Procurement & Supply Chain Architect Contractor is a crucial role in the SAP (Neptune) organization, and is accountable for the solution/service design, configuration and support services of the SAP Procurement & Supply Chain modules, systems, solutions, and integration. The SAP P&SC Architect also responsible for the line management of … Working closely with the Head of SAP, SAP Project Managers, and the Business Process Leads/Owners to ensure delivery of the Neptune (SAP) Programme, Projects/Changes and Service to our customers. KEY RESPONSIBILITES: Proven Architect experience of design, configuration, of SAP P&SC area, including Materials Mgt, Supply Chain Planning, Production Planning, Warehouse Mgt, Inventory, MRP … resourced based on Projects/Changes within the pipeline, individual performance/development, and incident resolution aligned to agreed SLA's Leads regular team and business meetings to review service, project reviews and change management within the area of SAP P&SC area. Ensures the SAP P&SC team adheres to all IT/SAP governance and processes. Member More ❯

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience have 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Required: Industry Experience: Banking, fintech, or B2C (especially mobile-first products and consumer platforms … 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships. Mastery of user-centered and service design tools, journey maps, experience principles, roadmaps, systems thinking and strategic frameworks. Strong facilitation and storytelling skills, you build consensus, inspire action, and bring strategy to life. A track … patterns, regulatory compliance, and accessibility in regulated spaces. About Us: Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30+ offices across More ❯

SaaS business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. What … strong work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A designer who More ❯

and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team This role sits within the User Centred Design team, with a current focus on the Data for London programme. The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, digital … performance analysis, content design and interaction design. These specialisms work in harmony with a shared mission to make all products and services as inclusive, accessible and user centric as possible. The Mayor of Londons Data for London Board has been established to improve the flow and usage of data to serve citizens, solve city challenges, and promote productivity - putting … to share and use data held across London to improve the city and benefit Londoners. About the role The Interaction Designer, as a senior practitioner, will lead on the design and prototyping of user interfaces that align with user needs and business requirements, creating engaging and intuitive user experiences for digital products. Your work will ensure internal and external More ❯

is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop … have an exciting opportunity for you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in the personal and professional growth … of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. Foster the exchange of best practices and leverage synergies across Thales UK CBU's, Domains More ❯

Service Architect +6 months + contract +Hybrid working in Portsmouth +SC cleared role + 500 - 575 a day Inside IR35 Skills: + Service Architect +SC clearance +Strong understanding of service supply chains +Experience of service operating model design for major IT systems We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate end-to-end service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. Please note, this role will require successful applicants … to be based full time on site in Basingstoke. Your transferable skills and experience: Detailed knowledge of service management concepts and techniques; A strong operational understanding of service supply chains; Experience of service operating model design for major IT systems; The ability to write coherent, concise, and readable technical service documentation; Experience of working to More ❯

Service Transition Manager Duration: 6 Months Rate: £410 per day Location: Milton Keynes & remote (hybrid working) IR35 Status: Outside Start: ASAP A Service Transition Manager is required for our Government Client to be responsible for coordinating day-to-day Service Transition activities, making recommendations on go-live, early-life support and service acceptance. You will ensure … established Service Transition methods and procedures are utilised for efficient and prompt handling of all requests to the Service Transition team. Manage the transition of products or services into BAU service, ensuring they meet the acceptance criteria and be responsible for ensuring that the acceptance criteria is clear and covers all aspects and requirements provided by IT … operations teams. Essential skills and experience required: As the Service Transition Manager you will possess previous experience in a Service Transition role and of working on a large and complex IT estate ITIL experience Experience of working with the ITSM tool ServiceNow (desirable) Project management knowledge (desirable) Possess experience of operating IT systems within government environments (desirable) Demonstrable More ❯

Forest Job Type: Full-time, Hybrid Join a leading organisation on a journey of Digital Transformation aimed at enhancing customer experience and streamlining processes through advanced technology and modern service design. Day-to-day of the role: Lead the support, enhancement, development, and implementation of assigned applications, providing expert technical advice. Actively support our Digital Transformation programme and projects. … Collaborate closely with all ICT teams to continuously support and improve applications through proactive planned activities and reactive requests. Design and implement IT solutions to enhance system performance and security. Provide technical support and troubleshooting for IT-related 2nd and 3rd line issues. Work with stakeholders to understand their IT needs and requirements. Develop and maintain documentation for IT More ❯

to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing … to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to … a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed solution. Building client understanding of ServiceNow functionality More ❯

CLEARANCE TO BE CONSIDERED JOB DESCRIPTION: The SAP Procurement & Supply Chain Architect Contractor is a crucial role in the SAP (Neptune) organization, and is accountable for the solution/service design, configuration and support services of t click apply for full job details More ❯

FSC Senior Project Manager Start Date: ASAP Duration: 12 months Contract: Full time, 3 days in office, 2 WFH. WHO WE ARE Future Strategy Club (FSC) is a full-service creative consultancy based in London. We partner with global corporates and UK scaleups to deliver transformative marketing campaigns, brand experiences, and strategic innovation. Our model is lean, modular, and … Delivery. The FSC Senior Project Manager will be highly experienced and dynamic, overseeing diverse range of projects for our clients. These can include strategic consultancy, research, brand and visual design, new products and service design, digital marketing and campaigns, as well as print and TV projects. The ideal candidate will play a crucial role in assembling and … the ability to manage multiple projects simultaneously and prioritise tasks effectively Technical Proficiency: Familiarity with project management tools and software, as well as a solid understanding of digital marketing, design, and production processes Adaptability: Ability to adapt to changing project requirements and client needs, maintaining flexibility and resilience under pressure Presentation Skills: Proficiency in creating engaging and informative project More ❯

and aligned with business continuity objectives, regulatory requirements, and industry best practices. You will collaborate closely with Digital teams, business stakeholders, and external partners to embed resilience into Digital service design, maintain compliance, and support recovery readiness., Responsibilities include: Digital Disaster Recovery & Resilience Assurance & Testing - Develops, executes, and improves Digital DR testing strategies to ensure services can be … business and Digital teams. Develops and delivers training to ensure Digital and business teams understand their roles in DR scenarios. Facilitates DR table top exercises and awareness sessions. Technology & Service Resilience Improvements - Works with Digital Operations, Infrastructure, and Cloud teams to embed resilience into Digital services and infrastructure. Reviews new Digital services to ensure they meet recovery and continuity … improve DR capabilities through automation and new technologies. Supplier & Third-Party Resilience Assurance - Engages with Digital suppliers and cloud providers to validate their DR capabilities and ensure contractually agreed service continuity measures are in place. Reviews third-party BC/DR documentation and ensures alignment with organisational needs. Works with procurement and Digital Commercial teams to embed resilience requirements More ❯

purpose/summary An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied … a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. Work collaboratively with user researchers, content designers, service designers, performance analysts, software developers, policy, and legal teams. Develop designs based on evidence of user needs and organisational outcomes. Ensure that the interface is easy to use and … navigate. Interpret evidence-based research and incorporate this into your work. Work with the product manager, digital service manager, business analysts, and user researchers to refine the services in light of external factors such as changes in policy, legislation, technology, or user requirements. All profiles will be reviewed against the required skills and experience. Due to the high number More ❯

necessary. Experience with large volumes of data and high throughput, low latency solutions built on Kafka and Kubernetes You have experience with, and are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores. You have experience in resolving different solutions and More ❯

change projects. You will provide support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35) Pay Framework : Umbrella Company Duration More ❯