17 of 17 Remote Service Design Jobs in the South East

Location: Farnborough, with flexibility to work from home dependent on business demands We're ready for you to unleash your potential! The Role: The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery … and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set as well as industry frameworks (ITIL, SecDevOps etc.) to design services that are user-centric. As the Service Architect you will be responsible for the … delivery of cost-effective service solutions that achieves customer's requirements, meets mission needs and which can be fully integrated with the customer's service eco-system What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal Producing More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience … within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks More ❯

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and … Location: Hybrid working with weekly visit to an Arqiva office (Winchester, London, Huddersfield) as and when required. The role Owns, develops and maintains overall service strategy aligning with wider Arqiva's business objectives. Puts in place and embeds a service catalogue (scope, outcomes, processes etc); acts as the … overall product owner for the service portfolio - sets the development roadmap and prioritises development and improvement initiatives; designs and develops new services that meet customer needs, developing user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment More ❯

site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top … + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user … journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for More ❯

Job Title: Service Designer/User Researcher Location: London/Hybrid Type: Contract or Permanent Industry: Digital Consultancy/Innovation & Strategy Contract Length - 4 months About Us We are a forward-thinking digital consultancy partnering with leading organisations to shape future-ready strategies, experiences, and platforms. Our clients span … sectors from enterprise technology to banking. We combine user-centred design, business insight, and emerging tech to deliver impactful and sustainable solutions. Role Overview We are looking for a User Researcher/Service Designer to join our growing strategy and innovation team on a 4 month project. This … hybrid role is central to shaping human-centred, future-focused service experiences across enterprise and technology contexts. You’ll work on strategic engagements that require deep discovery, stakeholder co-creation, and service blueprinting — such as helping R&D teams of global enterprises reimagine their next-gen platforms. Key More ❯

Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest … the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery … years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. More ❯

Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest … the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery … years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. More ❯

in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product … product designer with laser focus on refining and enhancing the user experience for this market leading SaaS product Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working … in squads) to ensure a holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At … you! Role Overview: We are seeking a visionary leader to oversee and inspire a diverse team of 150 professionals dedicated to Asset Management, Field Service Engineering, Product Support, and Sale Order Management. Your leadership will be pivotal in creating a safe, integrity-driven work environment while actively participating in … the personal and professional growth of your team. Strategic Leadership & Continuous Improvement: Shape and execute strategic and capability plans to enhance Customer Service Delivery. Champion Lean Six Sigma and other operational competitiveness practices to drive efficiency and innovation. Cultivate dedicated teams to ensure outstanding Customer Satisfaction and enhanced performance. More ❯

two experienced Project Managers with strong consultancy backgrounds and a track record of success in permanent roles to lead the delivery of a greenfield service transformation initiative. This is an exciting opportunity to work on a large-scale project, building a modern, ITIL-aligned service organisation from the … ground up. Experience and Skills Required Consultancy Background : Extensive experience working in consultancy environments, managing service transformation projects for a range of clients. Project Management Expertise : Experience managing service transformation projects, particularly in operations and service design. Technical Understanding : Strong knowledge of modern IT infrastructure, cloud migration … and application services to liaise effectively with technical teams and third-party providers. ITIL Knowledge : Familiarity with ITIL frameworks and principles for service delivery and management. This role is ideal for project managers with consultancy backgrounds who thrive in fast-paced, transformative environments and are passionate about delivering impactful More ❯

includes S3 lake formation, Iceburg and extends to our Snowflake platform. Designing AWS-based services and capabilities adopting appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology. Leading AWS-based service design activities for strategic, large, and complex solution development programmes. Supporting the construction of … organisational policies, standards, guidelines, and methods for AWS-based service design. Identifying and evaluating alternative design options, undertaking cost, resource, and risk assessments. Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions that meet business needs. What you'll bring: These are … security techniques. Experience of resolving problems associated with data governance, using data governance tools. Working knowledge of data governance principles to engage in the design of data governance projects. Proficiency in programming languages such as Python, Java, Scala, SQL, Spark, and Unix shell scripting, including AWS CLI. It would More ❯

are looking for a Senior User Researcher (FTC) to join a hugely impactful project. You will be part of a team alongside a Senior Service Designer and Lead UCD practitioner to shape the organisations future competency in performing one of its key tasks. From a Research perspective, this means More ❯

support and co-ordination of business activities and processes to support the Head of Business Change and Release Management and Head of Process and Service Design. The ideal candidate will have experience within a PMO, project-based environment and ideally within Change. Rate : £400-450 per day (inside IR35 More ❯

Senior Service Designer Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on Service Designer to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation More ❯

translate meaningful strategy into effective implementation We expect our Principal Business Analysts to bring all of this and to enthuse our strategy, analysis and design teams, and clients with the same passion. The successful candidate will lead the Business Analysis aspects of one or more of our client engagements … outcomes, to define required capabilities that will enable our clients to expedite organisational change. Working in an Agile delivery setting alongside consultants, product managers, service designers, user researchers and transformation leads, the Business Analysis Principal will oversee and be responsible for the hands-on delivery of business agility improvements. … and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Business Analysts are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth More ❯