18 of 18 Remote Service Design Jobs in the South East

Service Designer £45,000 to 75,000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior Service Designer - (Must Have Public Sector Experience) Location: London (Hybrid) Level: Mid and Senior Levels Available Salary: £40,000 to £75,000 + 10% bonus + benefits (DOE and various levels available) Clearance: Must be eligible for UK … Security Clearance The Opportunity We are looking for a Senior Service Designer to join a cross-functional delivery team working on impactful public sector programmes. In this role, you'll take a lead in shaping user-centred services that support critical systems and improve the lives of citizens. You'll bring design thinking into complex environments, helping align … user needs with strategic and technical delivery. The Role As a Senior Service Designer, you will: Lead service design efforts across discovery, alpha, beta, and live phases Plan and conduct research, co-creation, and design activities with users and stakeholders Map end-to-end services and ecosystems to uncover gaps, opportunities, and user pain points Develop More ❯

Service Architect +6 months + contract +Hybrid working in Portsmouth +SC cleared role +£500 - £575 a day Inside IR35 Skills: + Service Architect +SC clearance +Strong understanding of service supply chains +Experience of service operating model design for major IT systems We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify and document appropriate end-to-end service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service. Your transferable skills and experience: Detailed knowledge of … service management concepts and techniques; A strong operational understanding of service supply chains; Experience of service operating model design for major IT systems; The ability to write coherent, concise, and readable technical service documentation; Experience of working to tight timescales within a high energy team environment; Ability to lead both virtual and co-located teams More ❯

extention Location - London (Hybrid - 3 days per week from office & rest days from home) You'll be leading the Digital Customer Experience team within Product, setting and leading the design strategy for our customer experience across our website and Apps, and accountable for UX Research, UX Ops and Content. We have a strong UX Ops and research team, so … someone more experienced in service design, cross-channel UX and UI design experience would be required in this role. Also, someone fairly dynamic with a strong personality to lead the team What you'll need to succeed Shape the design vision and strategy for our digital channels, working with product teams to ensure we build a … end experience for our customers. Collaborate with teams owning other customer touchpoints (CRM, Customer Contact Centre, airline and non-airline partners) to understand and shape the overall CX and service design for Avios customers Oversight of our customer experience and design output across products, ensuring our products come together within and across channels to create an impactful More ❯

Location: Central London, Greater London - United Kingdom Type: Permanent Senior UX Designer - Public Sector (GDS) Location: London (Hybrid) Salary: Up to £76,000 + 10% Bonus A leading global design and innovation consultancy is seeking a Senior UX Designer to shape accessible, inclusive digital services for UK government clients. You'll play a key role in multidisciplinary teams, delivering … impactful solutions aligned to GDS service standards and used by millions across the country. What You'll Be Doing Lead end-to-end UX design through discovery, alpha, beta, and live phases Apply accessibility and inclusive design principles across public-facing services Collaborate with service designers, developers, policy and content teams Produce wireframes, journey maps, blueprints … and interactive prototypes Conduct user research, usability testing, workshops, and design playback sessions Define UX strategy, influence design systems, and ensure alignment through delivery Support GDS assessments and mentor junior designers What You'll Bring 8+ years' experience in UX, interaction, or digital product design Hands-on public sector experience with GDS-aligned delivery Proven track record More ❯

Service Designer £550 to 600 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Contract Hiring: Contract Service Designers (SC Cleared) Location: London (Hybrid Remote) Rate: £500-£600/day (Inside IR35) Clearance: Active SC Clearance required Start Date: ASAP Sector: Public Sector/Government Projects We are currently looking for experienced Service Designers to … public sector digital transformation projects . You will be part of agile, user-centred teams helping to shape services that improve outcomes for citizens. Key Requirements: Strong experience delivering service design in complex, multidisciplinary environments Ability to map and improve end-to-end user journeys and design services at scale Confident working to GDS (Government Digital Service … active SC Clearance Project Details: High-profile digital government services Long-term programme work with collaborative teams Opportunity to contribute to meaningful, user-led change If you're a Service Designer with current SC clearance and experience in the public sector, get in touch to discuss this opportunity. Reference: AMC-AQU- sdnt Postcode: EC1 #adqu More ❯

Senior User Researcher £55,000 - £76,000 GBP 10% Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher - Design Consultancy Location : London Salary : £55,000 - £76,000 + 10% Bonus Working Pattern : Hybrid/Flexible Working Are you passionate about designing services that truly meet user needs? Do you thrive in agile environments … where your research drives real-world impact? Join a forward-thinking design consultancy that's redefining how public services are delivered. The Opportunity We're looking for a Senior User Researcher to lead research across the full-service lifecycle, from Discovery to Live. You'll work at the heart of multidisciplinary teams, shaping accessible, inclusive, and user-centred … services that make a difference in people's lives. This is your chance to influence strategy, guide design decisions, and embed a user-first mindset across high-impact projects in the public sector. What You'll Be Doing Leading end-to-end user research across Discovery, Alpha, Beta, and Live phases Applying a wide range of qualitative and quantitative More ❯

facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users engage with our services … manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You’ll bring the right research methods to the table, champion evidence-based decision-making, and help shape impactful, patient-first solutions … across web and service touchpoints. This is not a UI/visual design role. Your focus will be on user flows, service journeys, insight generation, behaviour patterns, and solving real user problems through thoughtful experience design — not pixels. Key Responsibilities Research strategy and Execution Develop the roadmap for research activities aligned with business objectives and product More ❯

OBJECTIVE As a Digital Delivery Manager, you will be working with senior delivery managers, ensuring the seamless delivery of projects within the public sector, adhering to the Government Digital Service (GDS) service manual. This role offers a unique opportunity to work in a dynamic team delivering high-impact solutions that meet the highest standards of government service. You … project goals. Own and manage the RAID log to track risks, assumptions, issues, and dependencies. Oversee the end-to-end delivery of projects in alignment with the Government Digital Service (GDS) Service Standard. Champion GDS-aligned practices across discovery, alpha, beta, and live phases. Apply Agile and Lean methodologies to optimise project delivery, providing hands-on support with … have a minimum of 4 years project/delivery manager experience within the IT sector. Successful track record working within a technology consultancy. Experience working with the Government Digital Service (GDS) service manual. Proven track record in delivering digital and cyber security services. Agile knowledge, with experience tailoring processes to meet required standards. The ability to collaborate effectively More ❯

to define and deploy world class customer solutions using the ServiceNow platform. With this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing … to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities: You will be a part of a team of specialists principally delivering ServiceNow solutions to … a diverse client base. Providing consultative support to lead the client engagement facilitating the design and eventual delivery of the optimised service offering or desired content. Specifically aligned to ServiceNow you shall lead workshops to demonstrate platform and application function, define client current and desired state, and finally present the proposed solution. Building client understanding of ServiceNow functionality More ❯

About the role As the Service Assurance Lead you will provide assurance that all Service Management Centre outcomes are being delivered effectively across the Partnership.You will define the appropriate outcomes and then ensure key stakeholders in Technology Product and Platform teams are carrying out the required activities relating to Capacity, Disaster Recovery (DR), Business Continuity (BC), Risk and … Service Design & Transition. You will ensure technology and security controls are effectively and proportionately monitored and managed across the Technology function.In the Technology Shared Capability, you will have the opportunity to develop and stretch personally and professionally to achieve your potential. Expected Salary - £60,000 - £75,000 Contract type - This position is a Secondment/Fixed Term contract … office and home based upon your personal needs whilst balancing the needs of the business. Location - This role is based at our Bracknell site once a week As the Service Assurance Lead you will own the decisions for: Defining and implementing the appropriate guardrails predominantly relating to Capacity Management and service continuity Ensuring Product and Platform teams are More ❯

role ideal for someone with strong experience in Java , Spring Boot , microservices , and API development , who thrives in collaborative, high-accountability environments. The successful candidate will contribute to backend service design, secure API delivery, and the development of reusable engineering assets across client engagements. Key Responsibilities Design, develop, and maintain backend services using Java and Spring Boot … OpenID Connect) Contribute to the development of microservices architectures and distributed systems Collaborate with frontend, DevOps, and QA teams to deliver cohesive, end-to-end solutions Participate in technical design sessions, code reviews, and architecture discussions Support the definition and evolution of CoE engineering standards and reusable components Ensure adherence to Agile delivery practices, CI/CD pipelines, and … DevSecOps principles Required Skills and Experience Strong hands-on experience with Java , Spring Boot , and enterprise-grade backend development Proven experience designing and implementing secure APIs and service integrations Solid understanding of microservices architecture , service orchestration, and distributed systems Experience working in regulated environments such as banking, fintech, or insurance Familiarity with CI/CD pipelines , containerisation (e.g. More ❯

clear milestones. Set architectural standards across application, data, integration, infrastructure, and security domains. Map current and future-state processes to support strategic transformation. Drive scalable, user-focused product and service design across digital portfolios. Build data architecture to generate insights from analytics, systems, and operations. Scan emerging technologies and trends to inform strategic decisions. Align project roles with … effective delivery. Advise senior leaders on investment and transformation priorities. Ideal Candidate: Proven experience as an Enterprise Architect within complex, multi-stakeholder environment Ideally within regulated, public sector or service sector environments Strong understanding of government digital and technology standards, security frameworks (such as TOGAF, BIZBOK, or ArchiMate), and enterprise integration patterns. A strategic thinker with excellent stakeholder engagement … ideally with exposure to Microsoft Azure, enterprise SaaS, and data platforms. This is a rare opportunity to influence strategic technology outcomes within an organisation committed to transformation, innovation, and service excellence. Location: South England (Hybrid More ❯

strategic priorities. Key Responsibilities of the Interim Housing Needs Research and Data Analyst: Lead on managing, interpreting and reporting complex housing data to monitor outcomes, highlight challenges, and inform service design Deliver robust Power BI dashboards and T-SQL solutions to support intelligent performance management across Housing Needs Partner across departments and with external stakeholders to align strategy … and insight, supporting the delivery of our Homelessness and Rough Sleeping Strategy Shape service improvements through data-driven innovation, enabling smarter, more preventative housing interventions Coordinate the delivery of statutory returns, Freedom of Information requests, and internal performance reports to senior officers, elected members, and government bodies Support system development, ensuring business continuity for critical data services Skills and More ❯

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs (to get … Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … facing products and services. Your work will directly support the delivery of accessible, usable, and inclusive digital experiences for citizens. You will collaborate with multidisciplinary teams including user researchers, service designers, developers, and policy experts. You'll be expected to uphold the principles of the GOV.UK content style guide and contribute to agile delivery teams across the entire product … cycle. Key Responsibilities Research & Discovery - Conduct content audits, analyse user needs, and assess the content requirements of public sector services. Content Strategy - Develop and manage content strategies aligned with service and user goals. User-Centered Design - Write and iterate content based on user research, testing feedback, and analytics. Collaboration - Work closely with stakeholders, designers, developers, and policy teams More ❯

of the UK's leading human-centred digital consultancies. You'll work on public sector services that have real impact - from healthcare to justice to local government - helping to design accessible, inclusive, and meaningful experiences. If you're passionate about research-led design, collaborating with multidisciplinary teams, and delivering services aligned to GDS standards, we'd love to … from you. What you'll be doing Designing user journeys, wireframes, and prototypes that meet real user needs Conducting and synthesising user research across diverse audiences Collaborating with researchers, service designers, developers, and delivery teams Advocating for accessibility, inclusion, and evidence-based design Supporting projects through discovery, alpha, beta, and live phases What we're looking for Proven … experience designing end-to-end digital services Comfortable working in Agile teams on complex public sector or healthcare projects Strong knowledge of UCD principles, usability testing, and interaction design Experience with GDS standards and government service delivery (desirable) Skilled in tools like Figma, Miro, and accessibility checkers The Package Up to £70,000 base salary 25 days' holiday More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … collaborative, high-performing environment. Drive Stakeholder Collaboration: Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Promote Innovative Thinking: Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Navigate Risk Effectively: Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. … to project work, accelerating delivery and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you More ❯

yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … collaborative, high-performing environment. Drive Stakeholder Collaboration: Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Promote Innovative Thinking: Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Navigate Risk Effectively: Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. … to project work, accelerating delivery and insight. Nice to have: Discovery & Alpha Project Involvement: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. GDS Familiarity: Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you More ❯