London, South East, England, United Kingdom Hybrid / WFH Options
Bentley Whitaker Search and Selection
ServiceDesigner - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the ServiceDesigner:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple ServiceDesigner roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the ServiceDesigner roles:- 18mths+ commercial experience in a ServiceDesigner role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the ServiceDesigner roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. ServiceDesigner- UK Wide - Digital Services, UK WIDE (Remote More ❯
Crawley, West Sussex, South East, United Kingdom Hybrid / WFH Options
Peregrine
Join us as a Lead ServiceDesigner at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent … driven by the opportunity to shape smarter, more customer-focused public services? Were partnering with a leading UK regulator on a high-profile transformation programme thats embedding continuous improvement, service design, and customer centricity at its core. As a Lead ServiceDesigner, youll be instrumental in cultivating a culture of learning, agility, and operational excellence. Working across … unique opportunity to influence how public services evolvebringing clarity, consistency, and innovation to the heart of change. Location: Gatwick and remote (hybrid) | Clearance: BPSS required, SC eligibility essential Responsibilities: Service Design is still in its formative stages - which means this isnt just a leadership role, its a foundational one. Were looking for a Lead ServiceDesigner who More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Project People
ServiceDesigner – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations ServiceDesigner to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯
london, south east england, united kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ServiceDesigner, SC Cleared We are seeking a highly experienced ServiceDesigner with a strong track record of delivering end-to-end, user-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy … Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectives Ensure accessibility, usability, and inclusivity across all touchpoints and service journeys Map and analyse complex service ecosystems to identify pain points, opportunities, and interdependencies Work collaboratively within multidisciplinary teams, including policy, operations, delivery, product, system design, and other … wider stakeholders (subject to information security protocols) Produce detailed mappings of current ('as-is') services and processes-both digital and offline-based on verified data Develop clear and effective service blueprints, journey maps, and visual artefacts to communicate design thinking Facilitate co-creation workshops, design sprints, and stakeholder engagement sessions Align service design outputs with technical feasibility, organisational More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
interAct Consulting Limited
We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a ServiceDesigner … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only will … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A ServiceDesigner here must be More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ServiceDesigner (Public Sector) £620 per day, inside IR35 5 Months Mostly Remote - travel for research SC Cleared We're looking for an experienced ServiceDesigner with a strong background in the Public Sector and expertise in Government Digital Services (GDS) standards. You'll play a key role in shaping user-centred, accessible, and impactful services … real value to citizens and organisations. What you'll do: Lead the design of end-to-end services that balance user needs with policy intent. Create user-centred, accessible service journeys, ensuring usability across digital and non-digital touchpoints. Map and analyse complex ecosystems, uncovering pain points, dependencies, and opportunities for improvement. Work closely with multidisciplinary teams including policy … transparently, sharing knowledge across the team and wider community (while respecting security constraints). Produce evidence-based 'as-is' maps of systems and processes, both online and offline. Develop service blueprints, journey maps, and visual artefacts that clearly communicate design concepts. Facilitate workshops and co-creation sessions with stakeholders and users. Align service design with organisational goals, technical More ❯
london, south east england, united kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Ltd
ServiceDesigner £70k - £90k + Benefits UK-Wide/Hybrid (2 Days in Office) Deerfoot Recruitment is working on behalf of a global consultancy client to assist with the hiring of several mid and senior-level Service Designers . These roles can be based at any of our clients offices across the UK, offering hybrid working with … Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government …/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work authorisation (sponsorship not provided). Eligibility for SC clearance (UK residency for the past 5 years required). Desirable: Consultancy experience. More ❯