2 of 2 Remote Systems Support Engineer Jobs in the South East

starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible … for dealing with technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users … software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯

starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible … for dealing with technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users … software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯