5 of 5 Remote/Hybrid Trend Analysis Jobs in the South East

with continuous improvement initiatives and delivery governance Ensure timely resolution and quality compliance of escalated incidents in line with agreed SLAs Conduct root cause analysis and trend analysis to identify operational improvements and corrective actions Validate change implementation plans and support capacity planning activities Produce and maintain … Strong organisational, communication and stakeholder management skills Ability to build consensus, manage expectations and facilitate decision-making processes Strong analytical skills with experience conducting trend analysis and root cause investigations Familiarity with SLA management, incident resolution and operational governance Experience supporting capacity planning and change management activities Desirable ...

teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python … modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting. This role is critical to the ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging ...

aligned with both business objectives and user needs. Key Responsibilities: Analyse and understand business problems, operational challenges and improvement opportunities Conduct research and analysis across business processes, systems, data, technology and organisational structures Identify areas for business process improvement and define measurable success outcomes Gather, define and manage business … process testing and support validation activities Engage with stakeholders across technical and business functions to drive successful outcomes Support operational and support teams with analysis-led insights and continuous improvement initiatives Produce documentation, reports and process artefacts to support governance and delivery Operational Responsibilities: Ensure timely resolution and compliance ...

Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration & Data Operations Environment & Release … call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term fixes. Govern change and release processes to minimise operational risk. Ensure smooth service transitions from delivery into BAU. Governance ...

join the Insight and Analytics team. This pivotal role involves interpreting internal data and market information to deliver actionable insights. Responsibilities include market trend analysis, SQL data manipulation, and creating impactful reports for stakeholders. The ideal candidate will have strong analytical skills and proficiency in SQL and Excel. ...