4 of 4 Remote/Hybrid Trend Analysis Jobs in the South East

Management, including major incident coordination, escalation, tracking, and resolution. (Required) Business Crisis Management, including triage, business impact assessments (Required) Problem Management, including root cause analysis, trend analysis, and preventative action planning. (Required) Service Level Management, including the development, monitoring, and reporting of SLAs and OLAs. (Required ...

good understanding of domain business process - review and approve all application changes resulting from problem management assessing business risk and impact Participate in incident analysis and problem resolution where expertise is required and/or where the issues are complex or impact multiple processes (3rd line consultancy … line resolution). Participate in trend analysis of all incidents and Root Cause Analysis of Major/Top incidents Drive resulting improvements preventing reoccurrence by either technical refactoring that can be absorbed in project releases or propose changes for budget approval. Drive Compliancy controls for the delivery ...

data mapping, migration, validation and testing activities. Support integration of SuccessFactors data with existing Power BI reporting and legacy HR data to maintain historical trend analysis. Ensure data quality, accuracy and consistency across reporting solutions. Support reporting through SuccessFactors implementation, go-live and post-go-live activities. What ...

whilst keeping customers informed. Working closely with technical and implementation teams to resolve queries efficiently. Maintaining accurate customer records and documentation. Assisting with reporting, trend analysis and service improvement activities. Supporting software upgrade programmes and customer communications. Experience and Skills Requirements Previous experience within customer service, hospitality, retail ...