London, South East, England, United Kingdom Hybrid / WFH Options
Awin
Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define userresearch at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing userresearch process and methodologies at Awin Developing comprehensive userresearch strategies to guide our research initiatives Planning and conducting userresearch studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of userresearch within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
Chatham, Kent, United Kingdom Hybrid / WFH Options
OneSavings Bank PLC
About the team As a UXresearch Lead you will join the newly formed Design and Research team within our Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform … three days a week in the office and two days from home. This role will require some travel between our UK offices. What you will be doing? As a UXresearch Lead you will drive research that shapes high-impact digital experiences across the savings, lending, and mobile journeys on our multiple brands. You'll … a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong experience of userresearch including planning, execution, analysis, and storytelling or working within a related human-centred design field Track record working and conducting research in financial services, with experienceMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lloyds Online Doctor
our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead userresearch and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users … engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage userresearch in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You … pixels. Key Responsibilities Research strategy and Execution Develop the roadmap for research activities aligned with business objectives and product goals. Lead qualitative and quantitative userresearch across discovery and live product areas. Select and apply the most appropriate research methods for the task at hand (e.g., interviews, usability testing, field studies, diary More ❯
Datchet, Berkshire, United Kingdom Hybrid / WFH Options
Hitachi Automotive Systems Americas, Inc
Engage and coordinate all necessary stakeholders (internal Hitachi and external partners and clients): typically 2 or more Hitachi Business Units and some external partners (sub-contractors for market research, userexperience, mock-up and pilot developers, startups, ). Senior leadership reporting, up to Hitachi's SSIB CEO and also with Regions through their Regional Executive Council (REC) What More ❯
Freelance Senior UX Designer + Researcher (Internal Tools/SharePoint) Start date: Thursday, 31st of July Duration: 2 months (very good chance to be extended long-term) Location: London/Newcastle/Winnersh (Berkshire) Working pattern: Hybrid - 3 days onsite per month (location can be flexible between 3 offices) IR35 status: Inside IR35 (must use an umbrella company) Day … rate: £350 per day (maximum) Client: Global leader in accounting, payroll Contract: 5 days a week (full-time) A SaaS payroll company is looking for a Senior UX Designer to support a key internal tool project during its discovery and design phase. The project focuses on enhancing a SharePoint-based internal insights hub, a tool used by teams across … the business to access customer research and strategic insights. This hub was originally built by a research team, and now needs a UX expert to shape it into a more usable, intuitive and structured experience for internal colleagues of all levels. What you'll be doing: Leading the discovery phase: conducting interviews and workshops with More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product … of Bingo-specific features and enhancements, ensuring effective prioritisation and timely delivery Leverage MVP and rapid prototyping methodologies to test and learn within the Bingo vertical Partner with analytics, UX, design, and research teams to optimise current Bingo features and develop innovative new propositions Monitor Bingo market trends, competitor offerings, and regulatory changes to ensure Rank Interactive More ❯
Gibraltar, Buckinghamshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product … of Bingo-specific features and enhancements, ensuring effective prioritisation and timely delivery Leverage MVP and rapid prototyping methodologies to test and learn within the Bingo vertical Partner with analytics, UX, design, and research teams to optimise current Bingo features and develop innovative new propositions Monitor Bingo market trends, competitor offerings, and regulatory changes to ensure Rank Interactive More ❯
Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 7+ years in product architecture, technical … system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration More ❯
digital transformation challenges in large organisations. Even better if you have: Experience managing large-scale digital transformation projects in distributed and multi-supplier environments. Familiarity with disciplines such as UX, userresearch, and service design - and how they integrate into agile product delivery. A recognised project or programme management qualification (e.g. MSP, Prince2, Scrum, SAFe). A More ❯