3 of 3 User Experience Researcher Jobs in the South East

About Expert Health Expert Health has over 20 years of experience in leading the way in Digital Health, offering medical consultations over the internet, through private online doctor services such as LloydsPharmacy Online Doctor, and NHS partnerships. Our mission is to achieve excellence in delivering personalised and accessible healthcare at scale. Our algorithms are the basis of our patient … facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users engage … with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You’ll bring the More ❯

Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with our … design based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including user interviews, usability … the voice of the customer Developing, owning and managing research documentation and repositories Skills and expertise: At least 3 years of experience in a Senior/Lead UX Researcher role, with a proven track record of leading and managing strategic UX research projects Experience in setting up and running a user research function within a More ❯

research and strategic insights. This hub was originally built by a research team, and now needs a UX expert to shape it into a more usable, intuitive and structured experience for internal colleagues of all levels. What you'll be doing: Leading the discovery phase: conducting interviews and workshops with internal colleagues to understand user needs Mapping and … simplifying complex access flows across a 100+ page SharePoint hub Designing new landing page experiences and information architecture Creating clear signposting and navigation tailored to different user profiles (from senior leaders to junior staff) Applying UX thinking to help users "find what they don't know they're looking for" Translating research insights into meaningful design improvements Updating SharePoint … the tool) Collaborating closely with research teams and internal stakeholders to gather input and iterate quickly What they're looking for: Strong background in UX design with solid discovery experience Able to simplify complexity and translate business needs into usable structures Comfortable interviewing users and applying insights in real time Experience working on internal tools, dashboards or content More ❯